Customer Ratings & Reviews
- Model:
- ZHY-00036
- SKU:
- 10121327
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the device's overall performance, impressive processor speed, and long-lasting battery life. Users also frequently highlight the product's portability, lightweight design, and high-quality screen as standout features. While the vast majority of feedback is positive, a small number of customers expressed a desire for additional accessories to be included and noted that the price point is on the higher side.
This summary was generated by AI based on customer reviews.
A Great Product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine. Great sync across all my devices in the Microsoft world. A must have for those on the go!
I would recommend this to a friendIncompatible with EVERYTHING
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this. Yes, it is "nice," but USELESS. With the new systems it won't connect to any other devices, not even basic mice, and seems to be absolutely incompatible with everything. This is the biggest mistake purchase I've ever made and I highly highly recommend looking into something else. Even if it is listed as compatible with another type of device, I guarantee it is not. I'm an illustrator and got this for my work and now cannot use any mice I have tried, cannot use my nice Epson V600 flatbed scanner to scan my work, cannot connect to any printers, nothing. I even had my family, who all work in IT, take several long hard looks at it to try to get it to pair with anything and none of them could make it work either. Phenomenally upsetting waste of money. Don't do it. If you do make the mistake of getting it, make sure to immediately try to pair it with anything you might want to use so that at least you can return it within the return window.
No, I would not recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the product was perfect for what I needed it for which was school.
I would recommend this to a friendAll around great experience!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the service at the store, through delivery, to the actual product quality, five stars across the board.
I would recommend this to a friendSURFACE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed to replace my original surface pro 3
I would recommend this to a friendHat and Hate!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love and hate. Love the way this is functional for college, however the back stand is flimsy and after 1 year of use, its already broken and won't stand up.
I would recommend this to a friendGood buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop to be on the move with. Very good versatility. Small but packs a punch in all departments
I would recommend this to a friend❤️
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality of Microsoft love the touchscreen scratched proof
I would recommend this to a friendMicrosoft is the way to go
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good laptop/tablet but because it’s so new and advanced there’s a few kinks that needs to be fixed
I would recommend this to a friendPretty cool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty cool. Its like an iPad and a laptop with a kick stand. No keyboard, no pen. But is still pretty cool.
I would recommend this to a friendNeeded an updated laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an updated laptop for school and this is the one that fits my needs.
I would recommend this to a friendMS Surface Pro 11th edition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took long time to network with my house internet. I need help from my son.
I would recommend this to a friendBest HD feature.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great HD feature! Love the storage capacity and BB delivered very quick.
I would recommend this to a friendToo Clunky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was supposed to be an extra business laptop, I was just disappointed with the quality of the keyboard and weight of the stylus.
I would recommend this to a friendGreat Upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for my order Surface Pro. I can even use my Surface Pro signature keyboard with it.
I would recommend this to a friendThe best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect hardware and mobility it’s Best Choice, recomended
I would recommend this to a friendGood price, not improvement over past models
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good machine. I thought it'd be faster than Surface Pro 8 or 9, but it is not. I thought the battery would last longer than the Surface 9, but it does not. I expected it to be more responsive than the previous versions but it is not. The price is good.
No, I would not recommend this to a friendBrand response from Snapdragon team
Posted .Hi AdamL, Snapdragon X Series processors are engineered for outstanding performance and efficiency, promising all-day battery life. If you’re not seeing this, please review your power settings and display brightness, as these factors can significantly affect battery longevity. Additionally, restarting your PC and ensuring you have the latest updates installed can also help optimize battery performance.
- Cons mentioned:Price
Bad experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive for this price point ,nothing special and co pilot is not complete AI
No, I would not recommend this to a friend Great customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and customer service! Best Buy is the best!
I would recommend this to a friendSurface pro 11
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is powerful product, and great color and great style
I would recommend this to a friend