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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1328 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,328 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Long battery life. Love the touch screen with the detached keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen quality

    Rated 5 out of 5 stars

    Best PRO yet!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an upgrade! I have a pro 7. And let me tell you. This screen is amazing. The battery life is forever. The speed on the processor rocks. Love this puter. Go surface PRO.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Excellent, but not what I was looking for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice device. No issues with printer\scanner as people like to point to with ARM devices. Extremely fast and excellent battery life. I did return it, though. It was not quite the form factor I was looking for. I did purchase the new Surface Pro 12" and it is perfect for my use case. If you are looking to replace a laptop, but also want tablet functionality, this is an excellent device

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for designing and editing. It is also light weight, and easy to stuff into a bag when on the go. I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great portable PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs for functionality and portability. Runs all my programs well.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Usb ports

    Rated 4 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice windows tablet, light weight, and highly functional. I have not had any compatibility issues as of yet. The touch screen is the best I have ever experienced, and writing with the pen is so smooth...so satisfying. Like writing on a whiteboard. I use it for personal and work, the ability to write out notes and have them translated to text is pretty genius too. The speed of the processor is so smooth as well. Minimal glitches that resolve quickly by disconnecting from the keyboard and reconnecting (keyboard and pen not included) Cons: Price- cost of device and accessories- but worth it, I got the geek squad protection because I plan to get the most use out of it Outlets-no usb port Charger- very unique DC charger, I am sure it is expensive to replace.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect for Work and Play

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a workhorse. No need to have a tablet and a laptop. This is both and it is perfect for work and play.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great lightweight solution for my PC needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface computer was the perfect solution to having a lightweight computer to take to offsite meetings. An office all the advantages of a tablet, but still has computer storage for my documents. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro is amazing. It really has great battery life and very snappy performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect 2-in1 PC Laptop Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating either getting the iPad Pro 11 or this laptop because I needed a laptop for writing and doing a bit of drawing, but I also needed a tablet to use to sign things, check emails, and going cafe hopping on the weekends. Although I am an Apple person, I have used a lot of PCs before and had been very interested in getting the Microsoft laptops because of the design. And when I saw the Dune color, it made me want it more than the MacBook Airs and iPad Pros. I only got for a month but I'm very happy with my laptop. It's getting used to, but so far I've used it for writing and signing some documents and web surfing and watching YouTube videos. The only downside I have is that it isn't compatible with my new wireless inkjet printer. Hopefully, it will soon. But I don't mind it. Make sure to do some research before purchasing this laptop. That's what I did when I was debating of which 2-in-1 Laptop to get.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love My Surace Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Surface Pro; had one of the originals and was so satisfied that I recently purchased a new one when my old one "got tired". It is very easy to use, lightweight, and nice small size. I would recommend without any reservation whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how compact it is. It’s lightweight and streamline.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Laptop power in an efficient tablet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 11 has been awesome! I bought it to replace my bulky rugged work laptop and it has handled everything I’ve thrown at it with no issues. I was worried about the ARM architecture but this has not been an issue at all and the battery lasts all day and then some! Very pleased with this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Okay for Regular Humans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super portable, sleek design, and overall a good computer for regular folks who are not working with heavy programs like editing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great portable computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 16 inch macbook pro max, but use this device for work and school on the go. It’s a great device! Highly recommend to anyone looking for a laptop/tablet that is lightweight and easy to carry with you, while still powerful enough to get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, easy to carry around, waaay better than other laptops

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Review of Microsoft Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, extremely fast. Great screen color and clarity. Array of tools for various applications for work and play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Wonderful, but slightly glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro is slick, powerful, and fast. I use it with a third party blue tooth keyboard, and two screen extenders. I'm not a gamer or a graphic artist, so I only need it for reading, research and writing. It meets all my needs. The only reason I give it 4 stars is that it's slightly glitchy at times. One never knows what is at fault in these things, but I've been having a tough time when writing comments in Word when I write in Portuguese (which I do often) because the accents don't work properly. Again, I don't know if it's the keyboard, Word or the Surface Pro, but they all work fine together in regular text. Also, my WhatsApp app sometimes has to be logged off of my name and reconnected because it stops syncing. Again, I don't know where the problem lies, but I didn't have these kinds of issues with my old Surface Laptop. Still, I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    I love my Surface!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, fast, powerful, perfect for office use. Delighted with my new Surface.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    No regrets

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device. Great display really good performance and quality surface build. Can highly recommend especially on sale. Only downside is the keyboard and pen costs. Can highly recommend a surface pro this year for the first time in a while.

    I would recommend this to a friend