Customer Ratings & Reviews
- Model:
- ZHY-00036
- |
- SKU:
- 6582822
Customer reviews
Rating 4.6 out of 5 stars with 1273 reviews
(1,273 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Durability4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with purchase. The 2 in 1 surface pro is definitely a keeper and even better with the upgrades. I didnt get the actual keyboard but found one suitable for usage as well as pen.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
I would recommend this to a friend- Pros mentioned:Overall performance, Processor speed
Rated 5 out of 5 stars
Absolutely satisfying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it , lighting fast, multiple tasks, definitely worth every penny
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Smallest & Best productivity device on the market
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be the best productivity device built. It's a full blown WindowsOS with touch, pen, laptop capabilities and can be used in many productive situations. Pair this with a USB-C external monitor and you have readily a mobile work station. The battery life on this is amazing now that it uses an ARM processor, and it does not seem to be slow any general productive work context. Word processing, note taking, web browser, coding, image creation all work very well. And apparently there's some cool AI stuff in it, but that wasn't the selling point for me. Great overall!
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Step up from previous model
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new surface pro with copilot. I purchased this to be on Windows 11 and to take advantage of Copilot. So far everything is working as expected and this is a great step up from my previous Surface.
I would recommend this to a friend Rated 5 out of 5 stars
❤️ my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my computer, its so light to take around and I have mine in a pelican case to carry around because I dont want to damage the screen or the keyboard but its a good computer. Does alot even working on some CAD ideas for 3D printing. Wouldnt trade it for anything else.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum
I would recommend this to a friendRated 4 out of 5 stars
Misleading Picture
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Note that the picture shows a keyboard, but no keyboard comes with it. You will need to purchase that separately. I ordered this thinking it would be a good replacement for my old Surface Pro 2-in-1 that has a detachable keyboard and stylus. However, I was disappointed to learn that it was necessary to buy an additional key card, stylus, and source dock so that it could use USBs of varying sizes. It’s probably a great machine, but I didn’t need an iPad replacement, so it was returned. I purchased a regular Surface Pro laptop instead and source dock, & it was an excellent choice.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
No, I would not recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Surface Pro for the on-the-go Pros
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets my needs as a business owner on the go and very convenient size to carry around with the right tools.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
I would recommend this to a friend Rated 5 out of 5 stars
Great for on the go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that it’s so lightweight and portable. It’s great if you have a lap desk or a flat surface but not great for using just on your lap like a standard laptop. Speed is fantastic and I love the use of the pen on the screen. So far so good!
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
I would recommend this to a friendRated 5 out of 5 stars
Excellent Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my Microsoft Surface tablet! It’s powerful and performs just like a full computer, yet it’s so lightweight and easy to carry. The portability doesn’t compromise performance—it feels like having a full laptop or desktop in a sleek tablet form. I’ve always loved Microsoft products, and the new Copilot feature makes everything even more efficient and fun to use. Highly recommend!
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
I would recommend this to a friendRated 5 out of 5 stars
Great portable machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for about a week now. After shutting off all the AI extras, this thing runs fantastic. Without shutting off the AI stuff, the memory liked to sit around 90-95% (16GB Ram total) used and the system would have occasional complete hang-ups likely due to trying to use a large part of the page file.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best college laptop on the market. Worth all the money I spent, and will last a long time! Very durable screen and has a very strong battery life!
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
I would recommend this to a friend Rated 4 out of 5 stars
A nice tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a much better improvement to past surface pro models. Better battery life, fluidity, storage, and compatible with Bluetooth type covers. That being said, I was slightly disappointed in the lack of USB A ports as USB c is what is now in place as apparently more manufacturers are implementing USB c now
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
New surface
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and customer service to match. Bought on Black Friday. Super busy but customer service kept themselves cool and calm. Surface meets expectations. Runs smoother and faster than previous surface I’ve owned. I was worried slim pen might fall out but it’s magnetized so no issues. Only draw back, sometimes mouse doesn’t connect. I have disconnect keyboard and reattach so can detect. Other than that no problem.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
The best Surface Pro yet
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device. I love the Surface pro products in general since they first started releasing and have had multiple. This one is my favorite though. The screen and resolution is beautiful. Everything operates quickly for it either from school or work. I would have preferred the Intel CPUs over this one but the Snapdragon X is fine.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum
I would recommend this to a friend - Pros mentioned:Battery life, Portability
Rated 5 out of 5 stars
Great laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is light, easy to carry around. The design is user friendly. Battery lasts long time. It’s fast. AI is pretty cool feature.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Great device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent machine that solves most of the issues holding back the surface line. The addition of an oled display gives the surface pro one of the best panels in its class, while the new snapdragon cpus mostly close the gap between Windows pc's and their Apple sillicon counterparts. Keep in mind this device needs a separately sold keyboard accessory to function as intended, though there is a range of compatible keyboards depending on one's budget.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
I would recommend this to a friend - Pros mentioned:Portability, Processor speed
Rated 5 out of 5 stars
Love this surface pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this surface pro. Fast and extremely portable.
I would recommend this to a friend - Pros mentioned:Portability, Processor speed
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent speed and perfect size. Works well as expected. Compact, light and easy to travel with.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Exceeded Expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After many years using an Apple iPad, i finally gave the Surface Pro a shot! It has far exceeded my expectations. No lag, easy setup, works seamlessly, and boots up quickly. Getting rid of my iPad, the Surface Pro is far more efficient!
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Decent little machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Pro 11 with the Snapdragon X Plus chip, 16GB RAM, and 256GB SSD offers decent performance for general computing tasks without getting too warm. However, the GPU is a known weak point with Snapdragon chips, and while app compatibility can be an issue, I haven't encountered any significant problems. One downside is that x86 emulated apps seem to drain the battery faster, with a noticeable 12% depletion per hour when using LibreOffice and playing music. Ideally, the device should offer around 8 to 10 hours of battery life. At its MSRP, the lack of an included keyboard makes it a bit pricey, but it could be a worthwhile purchase if found on sale.
This review is from Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum
I would recommend this to a friend




























