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Customer Ratings & Reviews

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Your price for this item is $999.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1273 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,273 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great PC but pricy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable PC if you can pay the price. Powerful, fast and super lightweight and portable but it is a hefty pricetag.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for every day

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really torn between an iPad and keyboard vs a laptop for school. This fit what i need perfectly as it can be used as a tablet or a laptop. Its great for school, has more functionality in my opinion and runs Windows which I prefer over Apple. I can use it to take notes in class, study, I can take the keyboard off to watch movies or YouTube in my lap as well. The pen works great but i still prefer a mouse over the pen and keyboard trackpad. Overall it is perfect for what I need and looks beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best windows tablet at the moment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy using the Surface Pro! Performance is great and battery life is amazing. App compatibility could be an issue for some. I recommend checking which apps you might want to use and if these are compatible. The LCD screen also looks better than the OLED display. The display of the OLED variant seems pixelated and not as crisp. Speakers sound amazing as well. It’s comparable to that of an iPad Air 13 inch! I recommend this tablet for those looking for a windows PC in a thin and light package.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Fast and portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely fast and fits just about anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Excellent portable computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. This is my second Surface Pro. Fast, portable, and the pen is great. It can work as a tablet and a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted a suface pro from everything it can do from the ai copilot to streaming and even cloud gaming from my xbox. Wish the battery life was a lil better but would still recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid purchase, when on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice upgrade from my last Microsoft surface pro. So far the battery life seems decent and the speed of a new computer is always a plus. We haven't used it much, so still getting used to the new features, but overall worth it... when it's on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Microsoft Surface Pro Latest - Awesome Design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome, Light and fast and easy to handle and use. This is the best for person who needs to work at ease and do lots of technical stuff

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the computer. The vivid sharp clear images on screen are fabulous. The foldable stand allows for the computer to be used with ease in various places. I recommend the surface pro 11 to be considered if in the market for a new purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy at best buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Surface pro + co pilot Works very well , was worth it, the price was also good and the in store service was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11 ed. Snapdragon X Elite-16GB-512 SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro Snapdragon X Elite has excellent visuals, is fast, and has great battery life. Contrary to Microsoft listing older pens not working with this Surface Pro, my pen from the Surface Pro 5 days works. My older all-in-one printer works as a plug-in; the scanner part doesn't. Aside from some compatibility issues, it's a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great easy tablet

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this touch and go surface use it for tons of basic things but runs very well and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to our granddaughter who is starting her first year of college. She was super excited and immediately opened up and started setting it up. She said it is the best made and will serve her through out her college years.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Everything you’d want in a Surface Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my old Surface Pro X for this, and it’s a perfect upgrade. I can run a second monitor (28” 3840x2160) at 120hz flawlessly with Zoom and Microsoft Whiteboard. I didn’t need to buy any new accessories because my old Surface Slim Pencil, detachable keyboard, and case all worked perfectly. I really like the AI art capabilities which allow me to describe the picture I want and then choose from among the options it creates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet and computer in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great it's like having a computer in the size of a large tablet. But easy to maneuver as well. Also I was able to easily transfer everything from my laptop to my new surface pro

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, fast, very convenient. Very happy with this purchase. Added keyboard and mouse and works great. Exactly what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    No Android; otherwise a great device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching options, I purchased this. Love the native Windows interface and it's speed and utility. My area of discontent is that Windows Subsystem for Android does not work; my understanding is that it is no longer supported. Bad decision by Microsoft. Gating Android apps reduces the usefullness of the device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for what I need. The salesman was very helpful and knew what he was talking about and took time to be patient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, gorgeous, and the AI features are really helpful. I use it for college and it had been very good for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent notebook/ laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new device!!. It's fast, it's so pretty in the blue. I named it BlueBayou. Beautiful clear picture/display when watching movies and videos. The sound is AMAZING! The bluetooth keyboard is great as well! Very satisfied with my purchase overall.

    I would recommend this to a friend