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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1328 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,328 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mix of portability with all the features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great for my wife, getting the best of the tablet and touchscreen for her digital drawings and also being a full PC for everything else.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a good travel device. Battery life has been great and weight is minimal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    phenomenal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its been a great we have always had these and we just upgraded after 5 years we have always used this in our business and we will stick to this product it serves all our needs

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Reliable computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It is so easy to use and cute!! Super fast and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Microsoft Surface Pro. It's the perfect size to take with me when I am on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, excellent to use . Clear, light and easy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portability of this device. The screen is great and its so handy.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A faster computer and small one, pretty and good price.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    High-End Surface Pro with Snapdragon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **"High-End Surface Pro with Snapdragon"** - **Vibrant Display:** 13” screen offers clear and vivid visuals. - **Powerful Performance:** Snapdragon X Plus ensures fast and efficient operation. - **Large Memory:** 16GB RAM supports smooth multitasking and heavy applications. - **Spacious Storage:** 512GB SSD provides ample space for files and apps. - **Sleek Black Finish:** Stylish and modern design in classic black. - **Device Only:** Standalone unit without accessories or additional peripherals. - **11th Edition:** Features the latest technology and advancements. - **Portable and Versatile:** Ideal for professionals needing power and mobility. - **Enhanced Productivity:** Perfect for demanding tasks and professional use. - **Streamlined Design:** Combines high performance with a sleek form factor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Amazing..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Microsoft surface pro Snapdragon x elite I mean it's fast the display is amazing it's compatible with my work and gaming capability I mean it's the best of both worlds if I had to buy it again I would highly recommend over an iPad or MacBook

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good tablet keyboard is kinda of annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet has good battery function very well the keyboard is good but it’s design kind of sucks cause when you have tablet open and keyboard down if you bump the keyboard the magnetic flexible end moves up against screen and closes all your apps the end is what some might call the hinge the allows the keyboard to fold its actually super annoying

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Wanted to check out all this CoPilot stuff.....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new PC - so I upgraded my old surface to a new shiny one! Its so fast.... and battery life like you wouldn't believe!! I miss the SD slot my old surface had.... but all in all it is an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 3 out of 5 stars

    Not very usable day to day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months of use I find this tablet more annoying than useful. It is unstable unless on a flat, hard surface meaning it will tip over on your lap/bed. The Alcantara covered keyboard seemed like a good idea but since that is the back when you close it, it get's dirty and even torn easily. Performance and display are good. Battery life is fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Multiuser, solve all your problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th Microsoft equipment and love it, use all the time; for work, for entertainment, for browsed. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big fan of the Surface Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great! I had a Surface 4 and when that went after 6 years, I went to a Lenovo... It is so nice to be back on a Surface! The interface was instantly familiar and a lot more customizable. It's easy to use and compatible with my needs. While it is obviously updated from the Surface 4, it was instantly comfortable and familiar. I love being back on a Surface!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Multi task

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device perfect for people who are starting for school

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great school computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is Very sleek and practical. My daughter loves it and looking forward to using it for college

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    A Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this to replace my surface pro 7 as I was reaching the end of my rope with the 4gb or ram on that model. While I initially had reservations about the move to snapdragon, thus far I haven't run into any issues. The surface is snappy and the base 16gb allow for an ease in multitasking that I haven't had in a long time. So for me this was a major upgrade. The screen is very clear and the touch screen seems far better than on my surface 7. I do think the position of the charging cable on the center right is a bit awkward ( they could have kept the usb on the right and moved power to the left but that is just a nitpick). Over all it's been great and a massive upgrade if you are coming from a 7 or older.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than I imagined. Does everything I need and more.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Apple Silicon Met Its Match

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Mac user, I’m used to how snappy it is. The x elite chip on this Surface Pro is no different. It’s so portable for me to do work at my clients’ businesses. For someone who needs to do Print PDF and cannot on a Mac, Windows laptops all the way. 120 hz and OLED put this Surface Pro on the top.

    I would recommend this to a friend