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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1329 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,329 reviews
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for school and it’s been great, easy to bring with me everywhere.enough battery that I don’t need to bring the charger with me for my day

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Good investment for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and compact for every day work, including for free time entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    First Review I think, And Your WELCOME

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Day, and not only do all features work as expected, and all promises were kept but it manages to do those promises and claims all on day one and still while being lazing fast. I played Raid Shadow Legend and am getting amazing performance. Just a small keynote is that the Windows Recall Feature, and the feature where you talk to copilot while gaming as of yet isn't even out unfortunately. Battery also is just as good as the claims were watching YouTube for about 13-13 1/2 hours with 100% brightness and volume. Just in case anyone cares like I do with previous laptops it does have a HDR certification by VESA :) Speakers are also crisp and loud with no distortion. Cameras are super clear and sharp without any lag. So, for a recap all claims and promises giving high expectations met or exceeded my standers. fully Functioning with from what i see no glitches and most things appear to work on day one. Just thought this would Help out some people :) Your Welcome

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    School

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tablet for school! Makes it easy to do everything in one

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awsome computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer for school work and i like the size and weight. Easy to use and carry.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Big computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente! Vera recomendes for people that needs a small device , very power full!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface for my daughter for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter for school. She has loved it so far because it is light but also allows her to do all of her school work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My christ gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought myself this for my christmas and I must say I am inlove. All the features I need and more. Very sophisticated

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    convenient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super light weight and cute. you can easily go from tablet to laptop. the keyboard self charges with the tablet no need for an extra cable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Surface pro 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice surface pro, long battery life and fast, Its my favorite device!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying using my new Surface Pro it works as good as my old Surface Pro 4 that I am replacing. I wanted to get more ram and hard drive space and with Windows no longer sending updates it gave me a reason to finally replace the 4.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great and very portable, only device I will use for now on

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 4 Surface Pro. I've liked everything about the other Surfaces except their battery life I was about to get a different brand but I want to try this battery again I am hoping this one is better. So far, so good

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    positive review for Microsoft Surface 11 pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent machine..Rins fast & cool. Much cooler than our previous models. Video is bright and crisp with accurate colors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is fast and works great. Copilot is working.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    pro on the pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am still enjoying my surface pro. versatile and easy to work on the go. plus i got this at a discount - enhances the value

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro Snapdragon X Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used multiple Surface Pros (including the RT version) over the years & consider them to be the best Tablet/Laptop format for Windows. The Surface Pro with the Snapdragon chip in no exception. It equals or beats all the former Surface Pros in performance. However, I offer on caution, be expected to run into minor problems with hardware or software. The only problem I have encountered is an Epson printer several years old that can print up to 13" by 19". No software or drivers available at this time for it. I choose the X Plus with the non OLED display & am not disappointed. Comparing it to my M4 iPad & Galaxy S9+, the display on the X Plus Surface holds it on.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Very Nice system, but a bit expensive.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, light weight and portable. My only draw-back thus far, is the entire system price (computer + keyboard + pen was quite expensive, for my preference). A better system laptop was less expensive, however the lighter weight and convertible 2-in-1 is what swayed me for this purchase compared to the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Excellent buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my kid who is undergrad majoring in Biology. The kid loves it for the ease of use for her needs. She has been happy for over a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love so far, screen is absolutely gorgeous, speakers sound great and get super loud! Working perfectly as my replacement for a tablet and computer as all in one!

    I would recommend this to a friend