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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1330 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,330 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    School tablet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife for school, she loves it! Easy to carry around and the attachments work with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Glad I pre-ordered.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this Surface for 2 weeks and I love it. Coming from a Surface Pro 7, it was a big improvement. A little larger screen, OLED is marvelous, faster in every program. Any negatives? I wish MS would give the built in stand a bit of a V shape to it would allow standing it up in Portrait mode. The other, and I have had it my Surface Pro 7, the smooth surface is very slick. I put a skin on the back of my last surface. Haven't decided on this one yet. I think it is a marvelous tablet/laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the features!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how sleek it is and the touchscreen works great!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love my new surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd surface and I am very happy with its speed visualization and 1 TB of storage. Perfect for my business work, travel and photo editing and graphic design. Love the wireless keyboard I can disconnect rom the screen and ability to connect to my 48” monitor…or to my tv. Each one of my surfaces has improved with each new release over the last 10 years. ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If it's not in the store, I will not buy it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the product in question is excellent, I am greatly distressed by the many delays in receiving it. I am still furious over the many calls I had to make. I don't know if I can have confidence in Best Buy's ability to deliver a product in a reliable and prompt manner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product high recommended , good brand and nice color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does the job perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome laptop for a good price. As a college student I have all my text books and notebook on here. works great. can handle coding pretty well too.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for my immediate needs for a small tablet and laptop to conduct business in any area.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Microsoft surface 11 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sleek product and user friendly. Very mobile

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Solid as a Rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Surface purchase and so far, it is as I expected. Solidly built, awesome screen, fast as heck - love my Surface Pro. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Beautiful display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful display! This is not a tablet but a computer with a detachable keyboard. If you are expecting an iPad you will be disappointed. It is fast. I’m looking forward to seeing all I can do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I LOVE THIS!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro was incredible and so perfect. So far in my experience I haven't had any issues. I bought it for college and it was the greatest investment ever!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Surface Pro is worth the dough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this specifically for school. I already carry two 15" laptops for work and was dreading carrying another laptop. The surface does everything I need easily. I purchased the magnetic keyboard separately, I do not like the sole tablet function and Microsoft should have made it part of the product to begin with. The battery life is fantastic. I do not have the ability to keep it plugged in all the time so I need it to be able to handle an all day functionality without dying. The touch screen responds and I have adapted to working with the keyboard and touch screen. I have not yet to use the stylist.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great. It is exactly as advertised & data transfer by Geek squad was successful. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife loved her gift! Makes her job easier & we definitely recommend. Always bought apple tablets but microsoft if better for the office !

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 4 out of 5 stars

    Great for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my grandson for graduation. He is going to college in the fall. He loves it. Has it all set up with his classes. Quite quick and a great screen. Expensive, if you can afford it, from what he tells me, a great computer for college.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great Tablet!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tablet, Portable, Fantastic battery!! My daughter bought for her senior year and to take with to college. She loves drawing and editing videos.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the Surface Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second surface pro. Love this device for my needs. I use it for writing, drawing, coding, watching streamers, and poker.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    A great over all tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily brought this tablet for movies and comics. And it has not disappointed. Very face and responsive. Display is very detailed. For my uses, battery life have been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Due your homework-it's a great machine but ....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device-the weight, the finish, the speed. BUT I neglected to make sure my peripherals would work on the Snapdragon processor, and Adobe wasn't up to speed with all the Creative Cloud apps so I wasn't able to take full advantage of Illustrator, and my scanner was holding down papers on my desk. I love the color, the flexibility, and everything about it, but shame on me for not doing my due diligence on the processor and my requirements. Back it went.

    I would recommend this to a friend
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