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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1276 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,276 reviews
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Best Surface Pro to date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fast. Amazing speed, expandable storage, and such a clear picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chuck’s Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m 84 years old and look to Cricut to fill my day and count on this product to meet my goal.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer; it is perfect for college and using it as a 2 in 1. Is super practical as well and not heavy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    1 week with the Surface pro 11

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a lot faster than I though and didn't really trust the test done since it is a new chip. Other than that is like the other Surface pros. I am using a Surface pro 9 keyboard and it works fine it doesn't have the copilot dedicate key but you can remap your keyboard and but a dedicate key on it. Copilot is fast but I never used it on my other computers so I can't compare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Computer Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Surface Pro for school and I’m blown away by everything I can do with it. I love drawing so the paint app is cool and I love the notes as well, saved me money cause I was gonna get the kindle scribe for notes but this thing has it all! You can also game on it and connect it to controllers. I also bought the slim pen, and the keyboard both compatible both work great! Definitely recommend this over apple products any day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 11 works fantastic. Took a little bit to learn windows 11 but its a work in progress. I previously had a Pro 5 and this one is slimmer and looks great. The price was right as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a big fan of Surface. The only one constructive feedback on this item is that it’s normally slow and having performance (slow) problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy of use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OLED display is awesome, love watching videos on this PC. Its also easy on the eyes for extensive work

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best purchase i ever made!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microsoft surface! Its so handy to have a pc as a tablet, i can use it on the go anywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy With Microsoft Surface Pro 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is great. Thanks. Ryan, the sales person at the McKnight Road Best Buy was amazing. He is an excellent representative of your company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tablet with some downsides.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good windows tablet form factor available in the market today. Also 3:2 aspect ratio is better than 16:10. Great for media and browsing. But for developers, Arm cpu is still lacking many app support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tablet laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this surface pro is awesome! it performs great and it starts right up. it runs so fast compared to my old hp laptop. I love using the smart pen on it and its light and easy to cary

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth the cost. Kind of pricey but don’t regret the purchase. I use it for work pretty much all day and have had zero issues. The screen is beautiful as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for my old laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little machine. The screen is bright and very colorful, as well as ver responsive to touch. I did buy the Flex keyboard and slim pen, which in my opinion are necessary but expensive additions. Everything is working perfectly so far, and I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    President

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent display, light weight for travel, convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Microsoft is my favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old surface from college that still works well but does not fit the requirements of my graduate school. I’m now nearly 8 years from the other one and I just got this new one. The quality has only improved and I love it just as much if not more than the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son going into first year of college and told me that it has help him tremendously in pursuing his engineering degree

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love !

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love. I got for college and it did everything I needed it to. Loved how it turned into a tablet for note taking, and was small and compact

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 2026

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is really easy and smart. This is a laptop I use while traveling with light weight feel. I highly recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with computer and comes in very handy for so many activities

    I would recommend this to a friend