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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1276 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,276 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Tim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to and more. light weight and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface for my daughter for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter for school. She has loved it so far because it is light but also allows her to do all of her school work

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Powerful machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a modern and very powerful machine. Light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product! I use it for the portability factor and it's easy to pack in a bag when I travel. I had an earlier version and have always liked Microsoft products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second surface pro l. I won't go with any other laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the most reliable machines you can purchase. I've used one for work purposes and no issues for years. Now I've upgraded it to this and again no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Love that it has many cool features to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best machine so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product. I come from a strong belief that only an Intel processor based machine can solve my needs and I’ve always kept my minimum requirements at Core i7 level. I bought this model with lots a skepticism and I’ll not shy away from saying how much I could’ve been wrong. The machine performs like a breeze. Though I’ve had it for only one day so far, I’ve felt no difference switching from Surface Laptop Studio to this one in terms of performance or accomplishing my tasks. I use Adobe Photoshop and Lightroom heavily and happy to see an Arm native apps. Look forward to Adobe for an arm native Lightroom classic. Still more time to spend with this machine and get the feel for it. So far I’m loving what I’m seeing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro Review - Outstanding!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoying the new Microsoft Surface ... very fast and user friendly ergonomics keyboard layout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microsoft Surface Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new Microsoft Surface and the Team at Best Buy was great at informing of the current options from Microsoft. They also had a sale going on and I saved almost 400 dollars on my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Convertible. Keyboard is very responsive. Microsoft Surface Pro 11 is next level. Touch Screen is terrific and the pen is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomended thybrid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent hybrid PC/tablet overall. The only drawback comes when working on an airplane—which I often do—since the kickstand requires more space than a traditional laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Surface Pro-Capilot my favorite

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest version of the Surface Pro Capilot represents a significant improvement over previous model. I find it enjoyable to use, with intuitive navigation and enhanced performance thanks to its faster processor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my kid who is undergrad majoring in Biology. The kid loves it for the ease of use for her needs. She has been happy for over a year.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surf the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, light weight, easy to work and my best purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality from this laptop!!!! Would never go to a buffet brand or style!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Nice upgrade to old Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice tablet. Faster than my previous tablet. A great deal of new features. One thing I do not like is all the reminders to set up options I do not want and the screens that pop up to assist you in trying to learn new features. Would be helpful if I wanted to use those features, but I do not want to see them regularly.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great device, but the price stings a little.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Surface for medical school notes. So far it has been everything I was looking for and more, with notetaking and storage being an absolute breeze. Startup/restart time is lightning fast, and it has been very responsive and reliable. The only downside for me has been the price tag. That hurt a bit, but I figured investing in the best quality I could reasonably do for the sake of my education was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love the versatility of this, I do however need to learn to use it more so I’m not constantly removing the keyboard to write on the tablet, etc. but I always push buttons when I write if it’s not removed. This is exactly what I needed for nursing school!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pro on the pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am still enjoying my surface pro. versatile and easy to work on the go. plus i got this at a discount - enhances the value

    I would recommend this to a friend