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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1178 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,178 reviews
  • Rated 5 out of 5 stars

    Perfect for Work and Play

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a workhorse. No need to have a tablet and a laptop. This is both and it is perfect for work and play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface. The picture is great as well….

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent surface loved my 1st one tooo! Its way worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Portable, fast, and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device, performance and battery are phenomenal. The Slim pen, I thought was going to be uncomfortable, but it works fantastic. Using with my USB-C enabled monitor, docks and charges with one cable.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light and slim. Fits easily into my work and travel bags.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great 2 in 1, But just get the base model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. For a person who does basic school tasks and emails. This is like if an iPad air and MacBook air combined to one. Can do all my stuff on this while also being able to take notes in class. However, the base model is a better buy unless the colors are important to you or the tablet is on sale. The oled version is way too expensive for what it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop for stdudents

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing laptop and I wasn’t expecting that too good but it is I love how smooth the lapy is

    I would recommend this to a friend
  • Cons mentioned:
    Software compatibility

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice small, powerful device. The lack of ARM compatibility can be frustrating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one beast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility of the surface pro, handles everything I need and even works with some light gaming! My wife loved it so much she replaced her MacBook with the 12 inch version

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well. As a student running a bunch of applications and tabs it doesn’t overheat and I like that it’s not a heavy laptop.its worth the purchase! I get that because it’s a two in one, the battery life isn’t the best but I did expect a longer time than 6-7 hrs. Only downside

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement over Surface Pro 8 and 9. Much better battery life and runs in much cooler temperature. Copilot feature is novelty, don't buy it for this feature. Also, save your money buy last gen keyboard. The new flex keyboard is extremely expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. It was past due for upgrade! Shout out to Best Buy and The Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Enjoying my Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Microsoft Surface Pro is fast and portable!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it as much as my Microsoft Surface Laptop and that's saying a lot. This is my travel computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer graphics and design really love the color as well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    GRETA TABLET

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tablet. Easy to use and lightning fast.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great tablet/computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been terrific so far! Great mini computer for basic computing and great tablet for on the go. It’s a little bit of a bummer that it does not include the keyboard, but I purchased that separate and it works fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for college, fast and lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Microsoft Surface reached the end of its usable life, but I liked it so well I purchased a Microsoft Surface Pro as a replacement. It was easy to set up and I love the new features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Surface Pro we have been waiting for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 11 Edition is finally arriving to the peak Surface we always wanted. Exceptional Performance, awesome battery life we never seen on Windows powered devices before. Add to it OLED screen. This is a dream 2 in 1 like no other, exceeding in my view iPad Pro with Magic keyboard. Highly recommended if you are a fan of previous Surface Pros. It is a no brainer.

    I would recommend this to a friend