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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1276 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,276 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms surface pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the performance and ease of setting up. Geek squad big help!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. So far its working great using for school. She likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro practical and friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very practical and user-friendly. It is very complete and suitable for work or study. It does not disappoint; on the contrary, it encourages you to work with it and take it wherever you go. It's both a laptop and a tablet, very versatile. As a teacher, I find it extremely comfortable to work with and move around. Recommended 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy keyboard separately.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. But totally missed that it does NOT come with a keyboard, as shown. We sent it back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software compatibility

    Rated 4 out of 5 stars

    Lvl of applications

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the idea of it and it is a great product but unfortunately the application I wanted didn’t run on the windows store

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    NICE AND PORTABLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS WELL FOR MY SON FOR HIGH SCHOOL. CAN PROVIDE A BETTER REVIEW ONCE HE IS USING IT FULLTIME WHEN SCHOOL STARTS BACK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my surface pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop/tablet. The only one on the market that feels like a tablet yet has the functionality of a desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Microsoft Office Pro!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Microsoft Surface Pro I have had. Loved the first one but needed a faster more current one with AI features. This is awesome and so much faster! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! It's a great laptop! Can't beat the price either.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very nice look and color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , very nice product , high product technology my daughter is happy

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    best surface by leaps and bounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my surface pro 9 and bought this and boy am i glad i did. It is BLAZING BLAZING fast, OLED screen is bright and beautiful and easy for my old eyes to see. Screen size perfect. LOVE IT! I got slim pen and surface pro flex keyboard and love the wifi keyboard for certain things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School tablet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife for school, she loves it! Easy to carry around and the attachments work with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    More than just a computer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very fast responding piece of technology with all the right bells and whistles compact and ready to go from AI to picture quality wwith an oled screen and aluminated keyboard I've chosen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price for creatives

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. As a writer, I love the ability to go into tablet mode. This device is not cheap, but if you have a specific use for it, including as a content creator, it's well worth it. I use it everyday and love it. As a creative, you should pair it with the flex keyboard and pen. The colors are gorgeous, especially sapphire and dune, and the OLED display is beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big changes from my last Surface Pro an SP Love the product line

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I underestimated it when I saw how slim it was and assumed it was extremely fragile. However, after regular usage, I recognized that I simply needed to treat it with care, and not like a thin piece of glass. My only complaint is that the keyboard sold separately wouldn't reconnect after it restarts sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, fast, easy to use and great battery life. Great for school and enhances learning retention with the ability to "write" on the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it as much as my Microsoft Surface Laptop and that's saying a lot. This is my travel computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Surface Pro 8 which was slowing down due to lack of storage. 1TB in new surface changed everything. This tablet needs a third USB. Wish I had gotten the Bluetooth keyboard. All in all the Surface pro is a solid choice.Disappointed that the Surface pro came without LTE or 5G. Would make the same decision again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro is pro indeed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a macbook user but I bought this for my work which I need Windows and I must say it is really good. Easy to use and has way more options than Macbook

    I would recommend this to a friend