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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1330 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,330 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceeded Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many years using an Apple iPad, i finally gave the Surface Pro a shot! It has far exceeded my expectations. No lag, easy setup, works seamlessly, and boots up quickly. Getting rid of my iPad, the Surface Pro is far more efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, gorgeous, and the AI features are really helpful. I use it for college and it had been very good for me.

    I would recommend this to a friend
  • Cons mentioned:
    Included accessories

    Rated 4 out of 5 stars

    Great PC, but expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the Laptop, but for the price I had to go with a competitor. The drawback was having to purchase the keyboard, mouse, and pen separately. I had to switch to one that offered a bundle for the same price and higher storage.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for college. She loves the easy setup, speed, and storage. Beautiful color, lightweight and versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best multipurpose device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never go from this back to a laptop for non gaming usage. The Surface makes things so easy for use all around the home as a larger tablet, but also allows for things like spreadsheeting for our small business on the same device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MUST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine definitely increased productivity 30%

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop for office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to the Office. Light weight, mobile and I love the new magnetic keypad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this laptop, it gives me all the features of a full sized laptop in the form factor of a tablet. As far as software is concerned, it does what I need it to do. I have a full suite of Windows Office apps for productivity. Though I'm not really a fan of the updates to Outlook. I do wish there were better 3rd party applications for social media, and streaming etc. The OS is snappy and responsive. Display is really crisp, no issues that I can tell. Likely their best model yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best college laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing display and looks. I lovelove the color and microsoft never dissapoints,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Machine !! Purchased for my son for grad school. He loves it !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 1 out of 5 stars

    DO NOT BUY - Riddled with Issues, Save your $$$!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is beautiful, functional and was everything I wanted in a laptop AND tablet. The display is bright, speed amazing, keyboard smooth/nicely designed for quick typing, and on keyboard pen charging was a dream come true. That being said, it is severely prone to hardware issues. In the year I have had the device I have had it serviced 4 times for the same overheating/blue screen/bootable operating system issue with no relief or "eligibility" for replacement. Overall, a great design but NOT durable and NOT worth the $1000+ just to replace in less than 1 year. Do better Microsoft.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best college laptop on the market. Worth all the money I spent, and will last a long time! Very durable screen and has a very strong battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ıt was perfect. Looking is also adorable. You should give a chance.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality 2 in 1 for school and work. Wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great Upgrade to my Surface Pro 5 that was freezing up all the time and causing me all sorts of other troubles.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the computer. The vivid sharp clear images on screen are fabulous. The foldable stand allows for the computer to be used with ease in various places. I recommend the surface pro 11 to be considered if in the market for a new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface I have had 2 over the span of 20 years they last forever And well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the new Surface pro, my old one was over 10 years old and I loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro for the on-the-go Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs as a business owner on the go and very convenient size to carry around with the right tools.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tablet/computer. So far no problems and works perfectly

    I would recommend this to a friend
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