Customer Ratings & Reviews

After many years using an Apple iPad, i finally gave the Surface Pro a shot! It has far exceeded my expectations. No lag, easy setup, works seamlessly, and boots up quickly. Getting rid of my iPad, the Surface Pro is far more efficient!

Easy yo to use..quick connection to wifi..light Battery does last 24hours

Thia laptop looks and works very well it doesn’t hang much for me.

I would never go from this back to a laptop for non gaming usage. The Surface makes things so easy for use all around the home as a larger tablet, but also allows for things like spreadsheeting for our small business on the same device.

I chose this for the slim design which is what I was looking for and a newer faster laptop.

I brought this as a suprise for my husband returning back to school and he loves it

Love the quality of the computer. The vivid sharp clear images on screen are fabulous. The foldable stand allows for the computer to be used with ease in various places. I recommend the surface pro 11 to be considered if in the market for a new purchase.

Very good product. Lightweight, lightning fast. Great storage.

I owned a Surface Pro 4 for 9 years and while I had some issues with it from time to time, not being a tech-oriented person, as I have my Best Buy membership, I had Geek Squad assistance when necessary - so it all worked out well. When I was shopping for a replacement, I was never advised that the newest Surface Pro's ARM processor causes a major issue when it comes to compatibility with other devices (in my case, printers - and not just mine, as I discovered upon deep research). I bought a Canon PIXMA TS-6420a printer/scanner and, to make a weeks-long story short, nothing that anyone could do will make it scan - and only by the sheer luck of getting someone at Canon's support who persisted and came up with a workaround am I able to print. After numerous Geek Squad sessions, two wasted trips to see them in person, untold days of research, help from a tech expert in my family, and so much frustration that no one - neither Microsoft nor Best Buy - advises customers of this compatibility issue, I called Microsoft Surface support, only to be told the same thing that store Geek Squad staff said.. "Get a different laptop!" Even Microsoft can't guarantee that any particular printer will be compatible with this device. So unless you are really comfortable messing around with your laptop's tech and/or don't need to connect your laptop to any other devices, my advice is to purchase something else with an Intel processor. Yes, this is a nice laptop otherwise, but I've been to you-know-where and back and still can't scan - so I have only half of the functionality of my printer/scanner. At this point, I'm so discouraged and disappointed with the lack of advice I received when shopping online, with the conflicting information I did receive post-purchase, and with Microsoft's refusal to forewarn the public and/or find a way to fix this issue that I no longer trust anything I read or hear with regard to tech and don't even have the energy to look for something else.

love this laptop!! so smooth and fast perfect for my job

The best laptop I’ve ever owned, bar none. It is smooth, fast, portable, and you can do anything on it.

Best laptop for creative purposes. Screen is awesome and super light keyboard with magic pen is delightful.

I like the speed and responsiveness of this new MS Surface Pro! I own 2 other MS Surfaces, including the early Microsoft Surface RT (which still works!). I purchased this Surface due to its larger memory and 512GB SSD because I needed more storage than my previous models. I've used a Macbook Air in the past and I will choose a Surface any day!

I love my new laptop. Works great and is perfect for on the go.

The laptop was decent overall. It performed adequately for basic tasks like browsing, streaming, and word processing. The battery life was satisfactory, lasting a good portion of the day with moderate use. However, it struggled with more demanding applications and multitasking. The build quality was average, and the display was clear but not exceptional. Overall, it's a suitable choice for everyday use but not ideal for intensive workloads.

I love my new device!!. It's fast, it's so pretty in the blue. I named it BlueBayou. Beautiful clear picture/display when watching movies and videos. The sound is AMAZING! The bluetooth keyboard is great as well! Very satisfied with my purchase overall.

Daughter loves this computer, uses it for everything. School and personal.

Works Very Well. I love the material and shape. Works great for gaming.

After researching options, I purchased this. Love the native Windows interface and it's speed and utility. My area of discontent is that Windows Subsystem for Android does not work; my understanding is that it is no longer supported. Bad decision by Microsoft. Gating Android apps reduces the usefullness of the device.

This is my 3rd Surface Pro. I've used them for many years. I love the form factor, speed, & ease of use.