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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1330 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,330 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and the associate who assisted us was fantastic. He showed us multiple computers, listened to what we were looking for, and suggested this device and brand. He was exactly right!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Cutting Edge. Phenomenal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Very Well. I love the material and shape. Works great for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    love my surface!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over the past 15 years, this is my 4th Surface. functions like a desktop computer with convenience of tablet. smaller size than laptop easy for ravel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    The best laptop I’ve ever owned!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I’ve ever owned, bar none. It is smooth, fast, portable, and you can do anything on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great easy tablet

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this touch and go surface use it for tons of basic things but runs very well and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought for wife and so far no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for what I need. The salesman was very helpful and knew what he was talking about and took time to be patient.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro laptop is fantastic. The flex keyboard made for the 11th edition Surface Pro is excellent. The feature is that it has to charge itself and the pen simultaneously, which is very convenient, especially for a college student who needs a device working most of the day. Not to mention the great battery life and it only takes an hour and half to charge from 10 percent to 100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that it’s so lightweight and portable. It’s great if you have a lap desk or a flat surface but not great for using just on your lap like a standard laptop. Speed is fantastic and I love the use of the pen on the screen. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop which covered my basic needs and

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my Surface Pro.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface Pro! I've been wanting one for the longest time and finally was able to buy one. I got the large capacity, 32GB ram and 1T storage. So far it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Windows surface pro for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY SURFACE PRO!!!! I take it everywhere with me. It’s so light weight, I can work with it like a tablet yet it’s my computer. It has helped me run my business from literally anywhere. I am officially a trader from apple to windows. Sorry not sorry

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    SURFACE for the Pro's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little Tablet. Our offices use about 15 of these bad boys and it really lets us be mobile in the office. Other PC companies need to follow their example./

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good performance, compatibility frustrates

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and battery life. The Snapdragon processors can be frustrating at times due to compatibility issues with some programs and a lack of driver support for some devices. Over time it seems to be getting better, but we're still not ready for ARM processors over Intel or AMD for all tasks on a PC. Know what you are getting into, if you primarily browse the web, work with all modern, updated software and have no older devices (printers, etc.) then this is great for you. I understood that and the frustrations still bring it down two stars because there are just some things you can't do that a $300 laptop could.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was decent overall. It performed adequately for basic tasks like browsing, streaming, and word processing. The battery life was satisfactory, lasting a good portion of the day with moderate use. However, it struggled with more demanding applications and multitasking. The build quality was average, and the display was clear but not exceptional. Overall, it's a suitable choice for everyday use but not ideal for intensive workloads.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We are now a Three Surface Pro Family!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. I’ve wanted one since I had an earlier version as a work machine. Since then, I’ve purchased Surface Pros for my wife, daughter, and now me. Only quibble I have is that the keyboard is NOT backlit as the website may lead you to believe. So happy to finally have my own Surface Pro!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Versatile for work and school

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice build quality and boxing. Very responsive and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop..small (not too small) and powerful. Easy to transport and work on the road. I recommend this to anyone looking for a laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite simply, this is exactly what the Surface Pro was always meant to be. Perfect for writing notes or lectures, writing papers, doing computations, doing administrative work, etc. Insanely good battery life. Beautiful OLED display. A smashing victory for Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Maybe it's just not for me or my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright. Got the X Elite chip and new Flex keyboard. Never had a Surface Pro before. It's not quite as intuitive, smooth, or easy to use as an Android tablet. I thought it would be the perfect blend of necessary Windows OS for work and also having a tablet on hand, but I don't think it's going to work. It's not as fun to use as a tablet vs Android and just barely not as easy to work on as a typical laptop. Wish it was a 4k screen. Oled is nice, battery life is sufficient after just 1 day. Everything else seems pretty sweet as advertised.

    No, I would not recommend this to a friend
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