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Customer Ratings & Reviews

$1,199.99
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Customer reviews

Rating 4.6 out of 5 stars with 1370 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, praising its impressive battery life, fast processor speed, and portability. They also appreciate the noticeable screen quality, comfortable lightweight design, and versatile 2-in-1 functionality. While there are occasional mentions of a desire for included accessories like a keyboard and rare issues with USB ports, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,370 reviews
  • Rated 5 out of 5 stars

    Where Has This Been?!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So easy to move around with and still have amazing performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows surface pro for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY SURFACE PRO!!!! I take it everywhere with me. It’s so light weight, I can work with it like a tablet yet it’s my computer. It has helped me run my business from literally anywhere. I am officially a trader from apple to windows. Sorry not sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does as it should.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is doing exactly what it was purchased to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO USE AND VERY SLEEK LOOKING I LOVE THAT IT IS SO LIGHT AND VERSATILE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 week with the Surface pro 11

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a lot faster than I though and didn't really trust the test done since it is a new chip. Other than that is like the other Surface pros. I am using a Surface pro 9 keyboard and it works fine it doesn't have the copilot dedicate key but you can remap your keyboard and but a dedicate key on it. Copilot is fast but I never used it on my other computers so I can't compare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer graphics and design really love the color as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop/tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good combination of laptop and tablet for my everyday needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 2-in-1 tablet/laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly portable, versatile 2 in 1. Use it on the plane during take-off and landing as a tablet and once in the air, throw the keyboard on and use as a full laptop. Screen is nice and crisp with a bright and sharp image Great for on the go work. Nice improvement with ability to store the pen/stylus in the keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lightweight and portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and portable. Need to get a cover because it scratches easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface 11th edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up and was everything I expected and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its performance and design surpasses my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and the associate who assisted us was fantastic. He showed us multiple computers, listened to what we were looking for, and suggested this device and brand. He was exactly right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and useful tablet. I haven't been disappointed about anything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good performance, compatibility frustrates

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and battery life. The Snapdragon processors can be frustrating at times due to compatibility issues with some programs and a lack of driver support for some devices. Over time it seems to be getting better, but we're still not ready for ARM processors over Intel or AMD for all tasks on a PC. Know what you are getting into, if you primarily browse the web, work with all modern, updated software and have no older devices (printers, etc.) then this is great for you. I understood that and the frustrations still bring it down two stars because there are just some things you can't do that a $300 laptop could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Met expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 11 is a versatile powerhouse. Its 11-inch screen is vibrant, great for work and entertainment. It switches between laptop and tablet modes effortlessly, powered by speedy Intel chips. With long battery life and all the essential ports, it's perfect for work or play. Windows 11 adds extra polish, making it a solid choice for anyone needing a reliable, multitasking-friendly device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro for the on-the-go Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs as a business owner on the go and very convenient size to carry around with the right tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to the Office. Light weight, mobile and I love the new magnetic keypad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy another one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surface pro. It met all my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    President

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent display, light weight for travel, convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11 is my favorite computer so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily mobile and really usable as computer and as tablet. I have had it for a couple of weeks and really love it. There seem to be ARM versions of the software I need to install, so no problem there yet. The BestBuy sales team was very helpful in making this an easy sale. Matt Nelsen was particularly knowledgeable and helpful in finalizing our sale.

    I would recommend this to a friend