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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1276 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,276 reviews
  • Rated 5 out of 5 stars

    Great portable PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs for functionality and portability. Runs all my programs well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this surface pro. Easy to carry around and multiple features for teaching’s such as drawing with stylus and typing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro 11 Elite Sapphire

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good, so happy I chose this over other options, also it’s really great for school too 10/10 for sure and I love the color too

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok, but dont upgrade the SSD to a WD one.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tablet because it was the more affordable of the snapdragon x elite models. I knew I would need a new SSD for what I planned to do with it. Microsoft has made it super easy to access your SSD so you can upgrade it. you would think by doing that they would make sure that the tablet was able to run any major brand SSD which is not the case. I got a WD 2TB at the store while I got the tablet. Once installed I had constant shut downs at random times, blue screens, and other issues. I would not call myself a professional with PC repair but im also not novice either I build my own PCs and never had issues. As it turns out Microsoft tablets cant accept the higher end WD 2TB SSDs because they use too much power. I tried changing settings and fixing that issue that way but it did not matter the issue was still there. I tried as much research as I could and basically the only answer was to use another brand SSD. I ended up selling the tablet with the original 512gb ssd back in it to a friend. You would think a company as large as Microsoft would assure their computer would accept any major brand SSD without issue. If these no name off brand computers and tablets, and even my Rog Ally can run them just fine this should. I do not recommend if you are planning on upgrading. pro side of things, the screen is amazing on these things and the Snapdragon x elite did a great job running adobe programs and affinity programs without issue. I used Davinci resolve as well but just briefly because of the issues I had

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Amazing 2-in-1 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing compatibility and speed and perfect device for students!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy-to-use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy yo to use..quick connection to wifi..light Battery does last 24hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one beast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility of the surface pro, handles everything I need and even works with some light gaming! My wife loved it so much she replaced her MacBook with the 12 inch version

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact light weight, easy to travel with and take around everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Microsoft Surface reached the end of its usable life, but I liked it so well I purchased a Microsoft Surface Pro as a replacement. It was easy to set up and I love the new features

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for Business Travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for travel and boots up quickly. A bit heavy when compared to my Lenovo Yoga 9i but it's a great unit!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are thinking about getting it, just do. Better than a MACBOOK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro is amazing. It really has great battery life and very snappy performance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    cpa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent both on purchasing and setting up. The sales people were helpful and patient. I appreciate all the help I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Microsoft Surface, I traded in my older version for this newer one. Very happy with the performance and technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for someone who signed their signature alot.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this surface. I was a little upset that no one told me that it did not come with the keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great little computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does everything I want it too. I particularly live its screen clarity and speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use, and no trouble what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro feels all my needs...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic and better than I thought it would!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Work and Play

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a workhorse. No need to have a tablet and a laptop. This is both and it is perfect for work and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, easy to carry around, waaay better than other laptops

    I would recommend this to a friend