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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1330 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,330 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what i was looking for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just exactly what i was looking for. Delivery was fast and the product is working perfectly. Thank yoo, BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    excellent tablet that can replace my surfacebook 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best tabled I have owned. Fast, great screen, and performs better than my surfacebook 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I replaced my old Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a 13 yr old Surface Pro3 with this. I love it. I was afraid to replace my ole Surface because I liked it so much, but this is even better. Really love the OLED screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Surface pro 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for school, easy to navigate, battery last long time, graphic design cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i like it but...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seems that you have to buy everything piece by piece pencil and KEYBOARD sold separatly. It also crashes a lot recommend not as main computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy new surface computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love my new surface computer. The salesman really showed me the difference in the comparison of the surface versus other computers. He was honest and fair about the different products. I feel about the best one for my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this. I have a nearly 2 year old Surface Pro 9 that I love, and wanted the newer version and the newer keyboard. Downside was several of the apps I use right out of the gate can't be installed due to the ARM architecture. I could have found alternatives to work around that though. Yes, it would be a downside with most things running in emulation mode, since that just adds another layer of processing that slows things down some, but I doubt it would have been noticeable to the naked eye for me for the programs I use. Some technical reviewers mentioned that the battery wouldn't last as long though with many things running emulated, so that could have potentially been an issue. Screen was alright - I have OLED's all over, my TV, my 49" monitor in my office, even several of my HP laptops. So I'm used to it, and this really didn't jump out at me for anything outstanding. It was just a screen. Slightly better than my Surface Pro 9, but not much noteworthy. I was VERY disappointed with the lack of this speed everyone kept talking about. Reviewers all over nearly foaming at the mouth about how fast it was. And I just didn't see it. Running Office 365's newest version, no better than my SP 9. Boot? I was totally disappointed with boot times. My surface pro 9, on a brand new clean install of Windows with nothing else installed yet, boots 4 times faster to the desktop than this thing did. This was anywhere from 30 to 40 seconds from hitting power, to having Windows Hello get me to the desktop. There is no way I'd want my daily driver computer to be that slow at boot. Shutting down was marginally better. Sound levels were fine, but my Surface Pro 9 barely makes noise either. I really wanted to enjoy this, but I ended up returning it since I just didn't see anything that warranted making me leave my Surface Pro 9.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed how light this is, easy to use, and the aesthetics. I use it for work and personal use and absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft surface 13

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased for college, perfect size, not to big and bulky for my limited class space. All the programs woek amaIng, doesnt lag.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent 2-in-1 tablet/laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly portable, versatile 2 in 1. Use it on the plane during take-off and landing as a tablet and once in the air, throw the keyboard on and use as a full laptop. Screen is nice and crisp with a bright and sharp image Great for on the go work. Nice improvement with ability to store the pen/stylus in the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet for multi use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet, not too much fluff. Use for both games and couch surfing. Not Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Where Has This Been?!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So easy to move around with and still have amazing performance.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Best Surface Pro to date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fast. Amazing speed, expandable storage, and such a clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Microsoft surface laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Easy to use , lightweight and durable.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Easily usable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for classes and personal work. Easily able to be traveled with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its performance and design surpasses my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Surface

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Surface pen works great. Display is bright and colorful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s light weight, which is exactly what I need right now. Haven’t yet made my mind up about Copilot, but other than that the laptop is great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO USE AND VERY SLEEK LOOKING I LOVE THAT IT IS SO LIGHT AND VERSATILE

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    1 week with the Surface pro 11

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a lot faster than I though and didn't really trust the test done since it is a new chip. Other than that is like the other Surface pros. I am using a Surface pro 9 keyboard and it works fine it doesn't have the copilot dedicate key but you can remap your keyboard and but a dedicate key on it. Copilot is fast but I never used it on my other computers so I can't compare.

    I would recommend this to a friend
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