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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1330 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,330 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what the wife needed. We have been surface pro fans for 15 years and this on checked all of the boxes. They price matched for a great price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a surface pro 5, and I couldn't be happier. The OLED screen is amazing, and it performs very smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works very really for running my 3d printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to our granddaughter who is starting her first year of college. She was super excited and immediately opened up and started setting it up. She said it is the best made and will serve her through out her college years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I'm loving my Surface Pro! I've dreamt of the day I owned one and it's finally happened! YAY! I had read a review about the fact that it's not necessarily the easiest to "hold on your lap" and I would agree. That's probably the biggest downfall I've found so far. I even got a full case for it with stand and it's still not the best for the lap. I kind of wish I would have gotten the pro keyboard that doesn't require it to be physically connected so the keyboard was the only thing that has to be in my lap.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Worth every penny make sure you get what you want do not cut corners.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    President

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent display, light weight for travel, convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted a suface pro from everything it can do from the ai copilot to streaming and even cloud gaming from my xbox. Wish the battery life was a lil better but would still recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surface !!! It’s compact and easy to use ! It’s great to carry anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Met expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 11 is a versatile powerhouse. Its 11-inch screen is vibrant, great for work and entertainment. It switches between laptop and tablet modes effortlessly, powered by speedy Intel chips. With long battery life and all the essential ports, it's perfect for work or play. Windows 11 adds extra polish, making it a solid choice for anyone needing a reliable, multitasking-friendly device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I’ve been using it to study and do my online courses and it’s been very very accurate and fast

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro 11 is my favorite computer so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily mobile and really usable as computer and as tablet. I have had it for a couple of weeks and really love it. There seem to be ARM versions of the software I need to install, so no problem there yet. The BestBuy sales team was very helpful in making this an easy sale. Matt Nelsen was particularly knowledgeable and helpful in finalizing our sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A superb computer .Great value. Performance is flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Strong and durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I needed for work. Working as a mechanic can get messy but the quality of the computer is perfect! The size is perfect for travel too!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Microsoft is my favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old surface from college that still works well but does not fit the requirements of my graduate school. I’m now nearly 8 years from the other one and I just got this new one. The quality has only improved and I love it just as much if not more than the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent Laptop & Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Surface and I love it. So lightweight and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface is great! Easy to set up, light, fast, perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface 11 for the “WIN” and Best Buy for the game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, still learning but thanks to owning one for 10 years like it that has helped! The downloading of old computer was great and the manager of the store was able to settle a mix up in my order in a hurry as I needed to get back to my Vet husband that is bedfast. My new computer is stellar!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Nice upgdlrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Surface Pro 7. Noticeable difference in screen quality. Only issue so far is thay my legacy iPod Classic wont sync with iTunes.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    New Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older Surface. The new screen and speed are incredible.

    I would recommend this to a friend
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