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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1162 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,162 reviews
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Wonderfully Weird. Won't Work On Your Lap

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality. Beautiful screen. Weird form factor. If you don't need a tablet (I sure don't), don't get this. A traditional laptop would be much better. Cool? yes!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Surface Pro11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Small and compact but powerful! Capable of multi tasking!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Surface Pro 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE it.. I has a Surface Pro 3 when they first came out, then a Surface Book 2. I liked the book, but it was heavy. I was deciding on a new personal device and had planned on waiting a bit. Then my work issued Dell gave out as I was planning exams and grading things. After not finding one on campus to borrow, I decided to go to BB in Gulfport.. Great customer service. I did get a protective case-- since I am prone to dropping!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Better than I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is faster than I thought it would be and has a screw that blows my mind. This is the most productive computer I’ve ever used

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Absolutely amazing!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop! Exactly what I needed for studying and relaxing. Its very reliable and easy to use and the battery life is better than most laptops out there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for Small Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite. The best PC I've personally owned by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! The surface pro is light and very fast. It integrates well with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my MacBook with this and i love it. I didnt want to spend a tone needed somehting for school and this is amazing its perfect can still acess apple muisic, got a not taking board etc. also got the cheaper key board and it works great best purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mic Surface Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, sleek, portable, very durable and easy to assemble and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it! Nice color. There's a lot to explore with this 2-in-1 laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good Product for travellers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product, I travelled a lot is a great alternative

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HIGHLY RECOMENDED

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS COMPUTER I LOVE THIS COMPUTER I LOVE THIS COMPUTERI LOVE THIS COMPUTERI LOVE THIS COMPUTER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is light weigh, has excellent graphics, sounds, support my programming software, friendly-user and great for my studies

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast and it works pretty well but its completely locked me out of the system and it will mot let me log back into it. Adding files should be easy but it also decides when it wants to work on wifi. I bought it for working on blueprints and was told it was a good tablet honestly its been one thing after another. I wouldnt get one for feild work. If youre lookimg for an around the house or office tablet its decent but for 1200 i expected more.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Type on

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my surface pro. So easy to use and it's so convenient, good for all ages of use. Color is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love my Surface Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given one of these to use for work and decided I liked it so much, I should buy one for my own personal use. So light and easy to use. Fits right in my purse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this surface pro to use for school in the spring. and while I havent used it for that yet, I have been using it for daily things such as email, youtube, gaming on steam, etc. it is great so far! I absolutely love the touch screen aspect. I do wish it came with the keyboard or the stylus pen (or both) but it works extremely well as a "tablet".

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase with 300$ discount for surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought surface 11 pro from vest buy with blackfriday deals with 300$ discount, and i really enjoyed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11 is a Definite Winner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest computer I ever dealt with, supreme graphics OLED really works well Fast boot up, reliable. Definitely get more for your $$ ARM Architecture apps should be coming soon for even better compatability.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Worked well, easy to setup, smooth purchasing experience

    I would recommend this to a friend