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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1276 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,276 reviews
  • Rated 5 out of 5 stars

    Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer very thin and light use at work are play cant wait for more products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer as I needed it, but honestly have felt in love with it. I literally take it everywhere I go and it’s so easy to just set what ever I need up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Mostly good, mostly expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great option for people looking for a tablet experience but still want the full functionality of a Windows laptop. I just wish it was cheaper. Battery life is great now that they are using ARM architecture. The display on the OLED version is extremely nice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs smooth. The co-pilot feature is fun. The new layout makes things easier. Holds a charge way better vs the previous model. Lots of features and mechanics. Also, the blue is very nice

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! It's pretty much what I want out of a computer 2 in 1. Very light to carry around as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I pre-ordered.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this Surface for 2 weeks and I love it. Coming from a Surface Pro 7, it was a big improvement. A little larger screen, OLED is marvelous, faster in every program. Any negatives? I wish MS would give the built in stand a bit of a V shape to it would allow standing it up in Portrait mode. The other, and I have had it my Surface Pro 7, the smooth surface is very slick. I put a skin on the back of my last surface. Haven't decided on this one yet. I think it is a marvelous tablet/laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Surface Pro Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a Surface Pro for nearly 10 years, this is my 3rd. Great screen, fast i7 w/16gb RAM. Replaced the drive w/1tb for lots of storage. Caught this one at the Outlet Store for a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer with good battery life, bright screen. Not sold on ARM yet as one of my pdf printer drivers won't work on ARM and I have 1 program that shuts down any time after I save the file. Everything else is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Surface yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 4 other Surface computers, and this one has been the best! It is super snappy and makes work on the go really easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reccomend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and slim laptop. Take it everywhere i go. I love it. Battery last a good amount of time too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tablet and also need to buy the keyboard separately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop/tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good combination of laptop and tablet for my everyday needs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good, but wished it was like before

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, I am just sad to learn that it does not support functionality in the same way as my old Surface Pro 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface 11th edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up and was everything I expected and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Out with the Old - In with the New!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of upgrading my last Surface Pro from 10 to Windows 11 and fighting the nightmares of incompatibility decided just to upgrade to new version, since I loved my last one. Always new things to learn...will go slowly...but the data transfer went smoothly and using the new one daily with barely a hitch. Only had issues with Printer hook up but seems to be a Windows 11 problem.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go! These were purchased for superintendents, holding up well so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device 10/10. Replaced my iPad pro with this because of the inherit limitations. Only minor critic is the new flex keyboard didnt work at first while detached but worked after resetting my device completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop for students

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for creative purposes. Screen is awesome and super light keyboard with magic pen is delightful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer graphics and design really love the color as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy another one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surface pro. It met all my expectations.

    I would recommend this to a friend