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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1276 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,276 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love surface devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent device, zero noise, still my best choice for work computer, ultra portable. Just be aware about some programs and printers not working with ARM arquitechture just yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected, I love the versatility of it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Happy to work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and lite for traveling and working o live my surface pro its be a life changer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect IPad for work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome iPad! I got it for work and it’s perfect! I really like how light it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One best surface pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Optimal performance, nice sleek great device.. like home computer on the move

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Surface pRO uSER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Surface Pro. I've used them for many years. I love the form factor, speed, & ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    MS Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Does exactly what I wanted. Haven't had any hiccups either. Thoroughly satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Nice PC with Some Driver Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the Surface Pro 11 has generally been working well. It has proven to be compatible with all of the software that I generally work with, so no problems there. Drivers, however, are another issue. It is not compatible with any current manufacturer printer drivers or utilities. You must use a generic Microsoft printer driver and its compatibility with various printers is hit-and-miss. Some work fine and others don’t print correctly. For example, I have two Brother multi-function printers. One works fine and the other cannot print in landsacape mode correctly. It shrinks the landscape print and prints it on the upper half of a portrait page. This should improve in time as the device manufacturers recompile their drivers for ARM, but it can be frustrating right now if you have specific devices that you want to use with your SnapDragon-based processor Surface PCs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great 2 in 1 PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues! Does everything I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the speed of this Surface Pro and the vivid and crisp display of the monitor. Battery life is also impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my surface pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. Good for everyday use and excellent battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, excellent color. very portable, powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good thus far but definitely need the flex key board. I wish therre were more availble case options

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tablet, high performance. love the look and feel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good computer, poor salesman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great. Salesman mislead us and didn't make clear that the keyboard was a separate purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and useful tablet. I haven't been disappointed about anything

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great travel or mobile work computer at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Honest opinion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not a fan of arm processors in laptops. It has a great display, and i also think the AI intergation is nice, but i kept running into hiccups, and my biggest issue is, if it is going to have a phones processor why can i not use phone apps? But at the same time i cant use certian computer software either. I like the device its self but for the price and what i can do with it id be better off buying a mini portable smart tv. For someone else it may be great, just not my cup of tea.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro: The Ultimate Co-Pilot PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the dune color I chose. all the features it has listed work just as they should. It's great for work, school and creative tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend was in need of a new tablet and hands down this one is amazing. It also happens to be her favorite color.

    I would recommend this to a friend