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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1330 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,330 reviews
  • Rated 4 out of 5 stars

    Best of Both Worlds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great versatile option for people who need the functionality of a tablet and a computer. I was carrying an iPad for my teaching, and my MacBook for my more serious tasks. Now I carry one device, and I am so glad I made the switch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Evaluate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works very well i am very happy with it , thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tablet with some downsides.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good windows tablet form factor available in the market today. Also 3:2 aspect ratio is better than 16:10. Great for media and browsing. But for developers, Arm cpu is still lacking many app support.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    More than just a computer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very fast responding piece of technology with all the right bells and whistles compact and ready to go from AI to picture quality wwith an oled screen and aluminated keyboard I've chosen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Replacing my work notebook with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop/tablet. Did everything I needed it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love the versatility of this, I do however need to learn to use it more so I’m not constantly removing the keyboard to write on the tablet, etc. but I always push buttons when I write if it’s not removed. This is exactly what I needed for nursing school!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Does everything you need with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy With Microsoft Surface Pro 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is great. Thanks. Ryan, the sales person at the McKnight Road Best Buy was amazing. He is an excellent representative of your company.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Student computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my college student. Light and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro is a great computer that allows you tobhave a powerful operating system and a detachable tablet when needed. I really like the flexibility and sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    i like it fir now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the good, Slick, light., fast., gorgeous. good battery life the bad, too expensive, few portrs no accessories, it comes with windows. I'm sorry, but the copilot is pretty useless. and I wish there were more crystallizations and option to replace a lot of a blow to where that's coming with. this device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro Sapphire

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest Surface Pro provides a crystal-clear display. The setup from my old surface pro to this one was very easy and a time saver. It has a fast response when engaging in various activities all at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microsoft Surface Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new Microsoft Surface and the Team at Best Buy was great at informing of the current options from Microsoft. They also had a sale going on and I saved almost 400 dollars on my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love my Surface !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface ! It is easy to handle and does everything I need it to do .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Purchase this Year!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my MacBook Pro and I’ve always been an Apple fan. But this by far is an amazing laptop! I highly recommend this for individuals who have their own business. I am a contractor and this allows me more flexibility when completing data task for my clients.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Reccomend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OLED display is amazing. I definitely enjoy this better than the MacBook Pro. I would also recommend getting the pen if you are in college or just like writing. The only thing I haven’t liked is sometimes the keyboard does not work and I have to disconnect and reconnect it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. So far its working great using for school. She likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chuck’s Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m 84 years old and look to Cricut to fill my day and count on this product to meet my goal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a big fan of Surface. The only one constructive feedback on this item is that it’s normally slow and having performance (slow) problem.

    I would recommend this to a friend
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