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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1277 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,277 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Micro pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! The customer service from Matt was fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic device!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight but powerful computer. Great for students who have to carry it to and from school!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    makes a great grad gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. seems to be better to buy a directly made MS product built to be ready to run its software.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Worth It!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little piece of technology. Heavy and sturdy. Cross platform operations are seemless and so great for efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Laptop with AI tool. Pleased with Office 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Machine !! Purchased for my son for grad school. He loves it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best college laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing display and looks. I lovelove the color and microsoft never dissapoints,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture quality on it. Fast and reliable. I love all the features. The one down side is you have to buy everything separately

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    New Surface Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from a Surface Pro 9. Touch screen and device speed have been a nice change from the Pro 9. Taking advantage of upgraded memory and speed has also been a nice change.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine but there are better options

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little mobile workstation for graphics, but ultimately I returned it for an iPad Pro for work. I had an older Microsoft Surface Pro in the past that I loved, but do not love Copilot at all and the display on the iPad just blows this out of the water. Does not play nice with Adobe products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to the Office. Light weight, mobile and I love the new magnetic keypad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, light, all-day battery … it’s a nice unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer. I’ve heard that software limitations but have not run into any. It’s fast and battery life is phenomenal. It’s light and makes a great tablet if you move into the mode. The keyboard isn’t the best, but there are worse ones out there as well. Need something fast, portable, and with long battery life … this might be ideal so long as there aren’t apps that won’t run.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love it... has great battery life and functionality for everyday use meets the mark.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tablet/computer. So far no problems and works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good, runs very well, has very few problems, good for everything I need it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface copilot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it very much! Very easy to carry having good with college stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second surface pro. Unfortunately, my surface pro fell and the screen cracked in the corner, but it was a really good tablet which is why I ended up buying another one. The Best Buy rep told me the screen is much more durable. I don't plan on testing that theory and I hope it lasts like my first tablet. I recommend this tablet. The only downside is that I had to buy the keyboard separately and it no longer comes with a USB access. Rather it has a C charger access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Bye Mac-Book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my surface Pro! I trades in my Mac Book and it was the best decision. Its light weight and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the new Surface pro, my old one was over 10 years old and I loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro 11

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for school! Very compact and easy to use. l have a Case on mine to help protect it-Haven't had any so far. Haven't had any so far.

    I would recommend this to a friend