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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1330 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,330 reviews
  • Rated 4 out of 5 stars

    Great tablet/computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft surface pro is an excellent choice for someone who wants performance and a modern design with the aesthetics of having a tablet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! It's a great laptop! Can't beat the price either.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Current Gen MS Surface delivers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and compact. Great for travel. Wish the keyboard wasn’t an adder and included upfront. Great resolution, battery life and quick on capability. Ports are sufficient for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big changes from my last Surface Pro an SP Love the product line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design,size, look and interface allows me to accomplish alot and has good design flexibility which allows me to pivot to just entertaining myself which is equally as rewarding

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. It was past due for upgrade! Shout out to Best Buy and The Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer…. Fast and easy to use! Setup was quick and within 15 mins was up and running!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter who loves to sketch , she wants to be a graphic designer and the resolution on the surface is amazing . Makes all her sketches pop out wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice tablet with good performance.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice form factor with an excellent display and despite needing to emulate some programs the performance is excellent even with programs that not natively coded for ARM processors

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing love I'm using it for school it greats with taking notes. Light weight easy to pack and go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Love the ability to use as tablet or as computer. Very clean display look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Surface Pro 8 which was slowing down due to lack of storage. 1TB in new surface changed everything. This tablet needs a third USB. Wish I had gotten the Bluetooth keyboard. All in all the Surface pro is a solid choice.Disappointed that the Surface pro came without LTE or 5G. Would make the same decision again.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Light weight and so very dependable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and lightweight - easy for travel. I have used the SurfacePro for several years and have never been disappointed. I have one for business and one for my personal use as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent surface loved my 1st one tooo! Its way worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light and slim. Fits easily into my work and travel bags.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is ok with good display and battery life.

    I would recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi pwong, thank you for sharing your positive experience with the Snapdragon X Series processor. We’re delighted to hear you’re satisfied! We did notice your star rating is a bit low compared to your feedback. Is there anything specific that influenced your rating? snapdragon

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great 2-in-1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my new Surface! My spouse had an older version that was greatly appreciated by the whole family and to have my own, improved newer model now is a real treat!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good job microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop/Tablet, It has the same level of performance and class as an Apple IPad. I Recommend this one to a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazzzziinngggg!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it ! So easy and love that it has face recognition! So I don’t have to type my password in each time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleasantly surprised.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been a great device. I Hope widows app store steps up there game. Would make this devices a powerful tool for work and leisure.

    I would recommend this to a friend
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