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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1277 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,277 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Super Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super little computer. Carry it everywhere. Great!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It is user friendly and easy to adapt. The magnetic keyboard makes it easy to remove and reinstall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit better than older generation. Not much improvement. The electric cable is always badly located on the right which is very inconvenient for the car majorité of us who are right handed. And it is too short.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface pro 11 greater than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a surface lover for year and with this chip, its just a great study, design and program laptop/tablet Been working amazingly well for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great PC, but expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the Laptop, but for the price I had to go with a competitor. The drawback was having to purchase the keyboard, mouse, and pen separately. I had to switch to one that offered a bundle for the same price and higher storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tablet, beware of ARM64 compatibility issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of Surface Pro tablets since the Surface Pro 7 and have owned several. The Surface Pro 11 is another strong entry with one caveat - be very careful to ensure that all the software you rely one on the ARM64 platform of the Snapdragon Elite. I was unpleasantly surprised to find that both Nord VPN and Google Drive for the desktop don't run on the platform. Nord is working on a native ARM64 solution but amazingly, Google has stated that they don't intend to support the ARM64 platform for Google Drive ever. There are also other applications that fail, but thankfully none that are mission critical for me. Outside of this issue, I am extremely happy with my new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on time nice device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time was easy to set up high performance great image ultra portable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This is a awesome machine.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came when stated. It was far better than i expected. Worked right out of the box after set up. Watched movies all night still more batterylife Left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    USB 4 issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been a good system. The one issue i am having is with the USB4/TB4 PORT AND TB4 SSD. Using a TB4 enclosure and a Samsung 890 Pro 4tb. If connected directly to the Surface I get RW speeds of 2900 MBs. If I add a TB4 dock and connect the drive to the dock the speed drops to 2000 MBs. If I do the same with a Mac Mini M4 the speed go to 3200 MBS for when the drive is connected directly to the Mac and when connected to the dock. So the issue is not with the drive nor the dock. It is an issue with the Surface.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Work Computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty, Sleek design, fast, and easy to set up. Thank you Best Buy for your help!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best PC Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this PC for my niece 18th birthday! All the bells and whistles plus a 3 day battery lifeBuy it you will not be disappointed!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface Pro. Light, fast, perfect for traveling

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Near perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consider it a 4.5/5. Excellent everything and goes with what all it claims, except the ARM ecosystem which you'll have to be patient with. A true beautiful beast of a 2-in-1!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My Second Surface Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Great screen display and keyboard/pen are easy to use. I’m not a techie so it’s great for creating documents and watching videos.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful! Love the clarity, the functionality and the seamlessness from laptop or other devices. The only con us that it's expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface to college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a surface pro to take between home and work, Bought this for my son to take to college. Hooked it up to a second monitor to give him a large workspace. He’s not a gamer, so he has all the power and storage he needs.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Pro tip

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the surface pro, great unit, easy to use and everything I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Month old Surface review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, good weight for a pad. Checks all the boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Microsoft surface pro 11th edition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is the easiest, clearest and most convenient item to use. I added a mouse for game play, The Geek squad in Lexington is the greatest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro Copilot+PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this product. I have had no early issues thus far.

    I would recommend this to a friend