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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1277 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,277 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    college computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little computer I bought for my daughter to use in college. Has worked well with my other children at school. does everything they need it to do to keep them on track in school.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WARNING! Windows on ARM ruins the experience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a tech enthusiast that has been using computers for 30 years, and I have never experienced such a buggy product. The hardware is good, BUT I cannot recommend this product as it's new Snapdragon (ARM) CPU means it has to EMULATE nearly every application, this leads to a lot of applications and games not running at all, crashing, or running with issues. The experience is far worse than an Intel or AMD laptop. I would absolutely not recommend this laptop in its current state. Microsoft and Qualcomm need to vastly improve the PRISM emulation to make this a usable device. Stick with Intel or AMD, do not pay $1500 to be a BETA tester.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Havent had an issue with it and it is exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Slim Laptop on the go

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, works great for my situation and battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surface. It has a great battery life and exceeded my expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly for its purpose as a college laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice product but not what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased and also returned. Wanted a 2 in 1, tablet and laptop combo. This was more of a laptop. Mostly restricted to apps available in the Microsoft store and there are notably fewer of those. Good if you want to run Office apps, not as good for other apps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Tablet to buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tablet PC! the face id is fast and responsive, accessories work great so far. Haven't encountered any issues yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Battery timing is very nice. Recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Surface pen works great. Display is bright and colorful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Surface Pro 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredible computer. It has 0 trouble running anything. If you need a copilot this is the computer to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a first-year college student she loves the way it has been working for here with the keyboard and the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device came loaded & ready. Quick setup & restore. Works as expected

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The state of the art in tablet/ultralight notebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The state of the art in tablet/ultralight notebook computers. Well worth the price! Surpasses my old notebook by lightyears.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, easy to carry aroud and all around complete with all software needed to work on the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Easy to use , lightweight and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Personal and work use capabilities! Gaming to office work! Protable, grsat battery considering its a tablet! Could use a few improvments but I Absolutely adore my surface pro!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Fast. Easy to use. Lightweight. Perfect for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best PC Ive ever owned. Been a blessing for working and playing can't wait to find out everything it's capable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loooooove this computer so much! I’m able to do all my school work and even play some games for free time and watch tv!

    I would recommend this to a friend