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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1330 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,330 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use and meets my needs. This is my second Microsoft - Surface Pro. I got it because soon my old one will not get the new updates.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love surface devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent device, zero noise, still my best choice for work computer, ultra portable. Just be aware about some programs and printers not working with ARM arquitechture just yet.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! It's pretty much what I want out of a computer 2 in 1. Very light to carry around as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Microsoft Surface reached the end of its usable life, but I liked it so well I purchased a Microsoft Surface Pro as a replacement. It was easy to set up and I love the new features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer very thin and light use at work are play cant wait for more products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Nice PC with Some Driver Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the Surface Pro 11 has generally been working well. It has proven to be compatible with all of the software that I generally work with, so no problems there. Drivers, however, are another issue. It is not compatible with any current manufacturer printer drivers or utilities. You must use a generic Microsoft printer driver and its compatibility with various printers is hit-and-miss. Some work fine and others don’t print correctly. For example, I have two Brother multi-function printers. One works fine and the other cannot print in landsacape mode correctly. It shrinks the landscape print and prints it on the upper half of a portrait page. This should improve in time as the device manufacturers recompile their drivers for ARM, but it can be frustrating right now if you have specific devices that you want to use with your SnapDragon-based processor Surface PCs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one beast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility of the surface pro, handles everything I need and even works with some light gaming! My wife loved it so much she replaced her MacBook with the 12 inch version

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the device. the sales assocaite was also 5* he knew his stuff

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love this Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Device! This Surface Speed and quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best of All Possible Worlds!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Surface Pro Copilot + PC - Sapphire was purchased and given as a gift. What a joy is was to present this gift to a deserving person!!!! Surface Pro has been tried and true to this individual. This is the only pc they trust!!! I was more than glad to do it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface pro is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! excellent for students or professional who travels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop and I am surprised by theSnapdragon processor

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for the All-in-one person. Perfect for a tablet and computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good, but wished it was like before

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, I am just sad to learn that it does not support functionality in the same way as my old Surface Pro 4

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go! These were purchased for superintendents, holding up well so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Out with the Old - In with the New!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of upgrading my last Surface Pro from 10 to Windows 11 and fighting the nightmares of incompatibility decided just to upgrade to new version, since I loved my last one. Always new things to learn...will go slowly...but the data transfer went smoothly and using the new one daily with barely a hitch. Only had issues with Printer hook up but seems to be a Windows 11 problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this purchase. Great team and service. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for school/work and it has really surprised me. It runs great and the screen is amazing. It also surprisingly runs games well even though it doesn't have much to help in that department.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the speed of this Surface Pro and the vivid and crisp display of the monitor. Battery life is also impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tablet !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for business or academic purpose not so good for gaming overheats quick

    I would recommend this to a friend
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