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Customer Ratings & Reviews

$1,199.99
Save $300
The comparable value is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 1370 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, praising its impressive battery life, fast processor speed, and portability. They also appreciate the noticeable screen quality, comfortable lightweight design, and versatile 2-in-1 functionality. While there are occasional mentions of a desire for included accessories like a keyboard and rare issues with USB ports, these concerns are infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,370 reviews
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Ok but not there yet.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this. Love the form factor and compactness of the device. A little awkward with the key board holding on your lap or small areas. I had issues with loading software and errors. Updated all drivers and discovered I guess with the Microsoft ARM not everything on a normal laptop will work. The screen and pen were nice but overall it ended up being more of a hassle than making things easier.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Battery timing is very nice. Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device came loaded & ready. Quick setup & restore. Works as expected

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, easy to carry aroud and all around complete with all software needed to work on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love the surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface is lightweight, small, and I love the color of it! Its convenient for on the go lifestyles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tablet !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for business or academic purpose not so good for gaming overheats quick

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Surface Pro X plus.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new surface pro is a great improvement over prior years. The battery life is so much better than the old ones.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly for its purpose as a college laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for someone who signed their signature alot.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this surface. I was a little upset that no one told me that it did not come with the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Very comfortable and light weight. I recommended 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop and I am surprised by theSnapdragon processor

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MS Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Worth the extra cost when I compare it to other laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Mynmicrosoft pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior picture, easy to navigate, downloadable material take very short time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but check software compatibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do software development. I was upgrading from a Surface Pro 9. Didn't seem faster and some of my software (MS SQL Server) was not compatible with the Snapdragon chip. System factory reset wouldn't work. Returned the unit.

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi Ljones27, thank you for your feedback. We’re continuously working to expand support for more applications, both natively and via emulation. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. For more specific app compatibility information, visit www.WorksOnWoA.com snapdragon

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect College gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made art classes easier to create send and share colab work.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    You will like it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the OLED screen and seems much faster. Remember it's an ARM CPU

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wonderful device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this device. It is well-built, has great battery life, and performs excellently.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    A VERY GOOD TABLET/LAPTOP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop!!!! I l9ve the security features and also how fast it is. The capacity is awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome product i love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing love it great product but bettery life good not amazing

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Very fast laptop/tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop/tablet , it’s very fast my wife loves it for her job

    I would recommend this to a friend