Customer Ratings & Reviews

Best computer I have owned. The versatility of using it for all my work functionality and then going home and being able to use it as a tablet lounging on the couch is a real perk. Beats any other computer I've had by a mile.

Happy with the purchase of Surface Pro OLED. Ordered new case and is perfect.

The surface pro is an excellent choice for computer with its microsoft copilot setup. Makes everything organized and easier to store. I'm loving it!

Using for my small business great to carry on the go to job sites

Great device and value. I got the keyboard and pen separate and they're a must have.

This surface carries the new ARM based Snapdragon CPUs, and while they might be taking strides to make improvements, this concept change should have stayed in concept until more apps and programs were compatible. The biggest dealbreaker out of the box is that not even Microsoft Office apps all work properly, XPS writer is not updated for ARM, Microsoft Outlook is not fully updated for ARM, the calendar app is completely missing, and outlooks calendar isnt fully functional in ARM. So you lose access to calendars and events. And this is just Microsoft products. We havent even begun to discuss how few programs and apps have an ARM version, and even if they do, they are behind in development, and most say the ARM version is unstable. From Microsoft Office, to work applications like AWS, Slack, various development environments, theres nothing but problems with everything you install. I get the premise Microsoft is going for, a more mobile centered cpu and hardware, however, they should have made efforts to make their software compatible. I returned mine and went with a Surface Pro 10 with an Intel processor, and everything works as normal again. I would avoid this laptop at all costs until they fix their software compatibility, at the very least with Microsoft software.

Excellent tablet!! I love it!! The screen is outstanding!

Great computer with excellent performance. Great deal at Best Buy

Very nice so far - sleek and light. Bought for our soon to be freshman in college

One of the best computer systems that I have ever had

Recently purchased and also returned. Wanted a 2 in 1, tablet and laptop combo. This was more of a laptop. Mostly restricted to apps available in the Microsoft store and there are notably fewer of those. Good if you want to run Office apps, not as good for other apps.

This thing is amazing, can be used as a fully fledged desktop with the device being an extra monitor, a tablet for media, or a laptop for on the go productivity. I have gone through dozens of laptops, tablets, and desktops to end here!

Excellent products, arrived as expected. No problems or issues at all.

Excellent, easy to use, happy customer, recommended to any ages.

It was great experience for me; I am enjoying to be Best Buy customer

Loving the surface. Processor is extremely fast. enjoying the AI feature.

Fast, reliable, sleek, overall amazing! No complaints at all

Great for out in the field and utilizing programs and such.

Beautiful, fast, and runs windows! Really makes a great first impression. It's a weird version of Windows that isn't compatible with any games. It also doesn't have access to Android apps. For this reason I didn't feel it took proper advantage of the tablet form factor. I planned to use it as a workstation that I could play games on and am returning it because for $1000+ I would hope it could run *something* cool for when I want to unwind. This would probably make a perfect computer for someone who wants a premium product and doesn't care about gaming or doing crazy intensive tasks.

I had ro fumble with the keyboard to get it to connect. It doesn't connect automatically. I do like the color of my device (dune).