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Customer Ratings & Reviews

Presidents' Day Deal
Your price for this item is $999.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1277 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,277 reviews
  • Rated 5 out of 5 stars

    Needed an updated laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an updated laptop for school and this is the one that fits my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and battery life. Very fast and lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. It’s easy to use and see all the content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around great experience!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the service at the store, through delivery, to the actual product quality, five stars across the board.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fiee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product works well no issues buy this item yesss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect hardware and mobility it’s Best Choice, recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best HD feature.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HD feature! Love the storage capacity and BB delivered very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop to be on the move with. Very good versatility. Small but packs a punch in all departments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will like it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the OLED screen and seems much faster. Remember it's an ARM CPU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro is epic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It is lighting fast. and i love that it converts to a mini laptop or a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and Easy to use lots options and fast. Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I've ever had. Love the possibilities of having a pc that's also a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality of Microsoft love the touchscreen scratched proof

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great blend of laptop and pad with touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Surfaces for years and love the latest addition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. It is fast and has lots of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with my purchase. It’s getting the job done with submitting my assignments.

    I would recommend this to a friend
  • Cons mentioned:
    Software compatibility

    Rated 2 out of 5 stars

    Great screen but expensive and incompatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive with compatibility issues. Had trouble running several apps though the screen was great. Ended up returning it.

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi MatthewB, thanks for letting us know. Everyday more and more applications are being supported either via emulation or natively. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. For more specific app compatibility information, visit www.WorksOnWoA.com snapdragon

  • Rated 5 out of 5 stars

    Microsoft is the way to go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good laptop/tablet but because it’s so new and advanced there’s a few kinks that needs to be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Faster than my old surface pro that is quite old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Use it daily and works consistently.

    I would recommend this to a friend