Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,330 reviews
Rated 2 out of 5 stars
Go with an Android Tablet instead
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not suitable for travel entertainment. Due to Microsoft conflicts with other parties, no video downloads are possible to watch during long flights. The $200+ Flex Keyboard only works with the Surface and nothing else. I tried to install Android, and the Surface could not even recognize the bootable USB Drive.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good for basic tasks but routinely having connection issues between the device and keyboard as well as freezing when trying to print documents utilizing Microsoft Word
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had a previous version of the surface and loved it. So when it was not able to do what I needed I knew I was getting another surface. Just love the interface.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent and worthwhile monetary decision on my part. Best Buy assisted with my decision and their over the phone ordering process was easy and very helpful.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything about this product was perfect except for the internet connectivity. I suspect it's a one off problem and I just happened to have gotten a faulty one that fell through a crack in the quality assurance process. Thankfully, best buy protection plan kicked in and I wa able to return it for a different brand.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Check support of Snapdragon processor
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a great product but came up with issues with the Snapdragon processor. I could not get the Brothers software to load and had to use basic Windows 11 drivers. Also the Acronis True Image and Cyber protect software would not load. I did contact tech support from both companies and they do not support Snapdragon and no idea if they will or what the time frame would be. Kind of disappointing since I previously owned a surface pro 7 but Intel based.
Hey HappyClothes, Thank you for your feedback. We’re continuously working to expand support for more applications, both natively and via emulation. Please visit https://www.qualcomm.com/products/features/windowsapps to see the most popular supported apps.
Rated 5 out of 5 stars
New Microsoft Surface computer purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Sales and Geek Support services were provided.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product overall, but had to warranty it because the speaker mesh started coming out
I would recommend this to a friend
Rated 5 out of 5 stars
Ky’s laptop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My granddaughter loves her new laptop and is excited to use it to help her in high school and in college in the fall.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product from Microsoft. Amazing Surface Pro model with advance and fast operating system. Highly recommended to buy everyone and specially to Microsoft surface user.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Probably the best purchase of the year as of yet. Really like how you can have a tablet and a computer all in one. Great for productivity, studying and even chatting with friends.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My Surface Pro (11th Edition) was just what I was looking for in a tablet. The pen works very good for drawing. The storage for the pen in the keyboard is a nice location.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love and hate. Love the way this is functional for college, however the back stand is flimsy and after 1 year of use, its already broken and won't stand up.