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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1330 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,330 reviews
  • Rated 5 out of 5 stars

    Surface pro 11 will last a long time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last surface was surface 3, bought 6 years ago, and its stll as good as new after rough handling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long Lasting battery with great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device from Microsoft for all productivity needs. This device is a blessing for all working class professionals. Touch input is a dream with great haptic feedback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Day trading is simple and secure. Pen works well, keyboard is flimsy but that’s ok. Those are add ons anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Pro is all we use. Product is very reliable with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it feels really nice and comfortable to use and the speakers sound really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be better. But so far a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for my wife who is a realtor and she is enjoying it tremendously i ordered it one day and arrived the next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Surface 13”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is amazing. I have paired with new detachable keyboard and the pen holder is a plus. This is my 4th Surface and favorite- the graphics/display are a differentiator.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish it could do illustrator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice. We just did not realize it cannot do illustrator. We are disappointed with that aspect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy w/ Confidence!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be a 'only Apple' guy, until the Surface Pro. The Surface Pro, and all related products, are ultra durable and reliable. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable laptop for powerful work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Was hesitant to buy initially but turned out to be a good purchase from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Notebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as quick as newer more expensive Surface notebooks but well worth the lower price. I have owned several Surface before of different sizes - always pleased with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CarlosN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was fine, and quickly, I had a great day, thank for all...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great tablet, but I wouldn’t recommend buying it if you want all the normal functions a laptop comes with. This thing isn’t compatible with anything because of its ARM64 processor. Adobe Illustrator cant be used, I can’t connect my label maker to it because it’s not compatible, not even my office copiers can connect. It’s just not great for the purposes of a laptop, and you could get a tablet for much cheaper.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great machines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had multiple microsoft pro. We used them for everything. Thankfully they have lasted for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Surface Pro owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so satisfied with my first Surface Pro, when it was time to upgrade this purchase was the logical choice. So far I have not been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it works great however i don't think it is as fast as my surface pro 4. Still learning all the in's & outs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scarface pro

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and reliable hybrid pc, great value for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing a USB Port on Right-Hand Side

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a repeat Surface Pro buyer - this is my 4th. I have loved them all but do not like the way this one has the USB port moved to the left side. I can't use a Bluetooth mouse due to Bluetooth interference and I'm right-handed so need the USB port on the right to avoid the mouse cable and the power cable getting tangled up every time I set the Surface down and then come back and pick it up. Ideally there would be one USB port on each side for both left and right handed people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface has always been top tier to me. This is my 4th model and the only disappointment is the removal of the micro SD cart slot.

    I would recommend this to a friend
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