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Customer Ratings & Reviews

$1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 1328 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,327 reviews
  • Pros mentioned:
    Battery life, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Perfect for traveller, blazing speed, bst battery.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remarkable computer truly stands out, delivering an exceptional user experience that far surpasses expectations. Boasting blazing-fast speeds and an impressively long-lasting battery, it handles multitasking with unparalleled ease. I can confidently say this device is a revelation – far more impressive and user-friendly than anything I've experienced before. When paired with its accompanying keyboard, it transforms seamlessly into a perfectly functioning laptop, yet retains its versatility for standalone use as a convenient tablet. This product is, without a doubt, a must have household product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen quality

    Rated 5 out of 5 stars

    An Exceptional Piece of Technology

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface pro offers great versatility for everyday use. It offers a stunning display with easy to use functions and who can forget the 13" OLED touch screen which makes this PC a fun tool to use anywhere you go. You can use it as a tablet or if you want to use it as more as a work and typing PC the attachable keyboard can easily and rapidly give you that option. It also just looks great, I myself have Apple products but speaking to tech friends and looking at reviews i decided to purchase a Surface Pro. One last thing I will mention is the visual appearance of the Surface Pro, it is very pleasant to look at it comes with a sleek and subtle design, I went with the sapphire edition but looking at the other colors they are all very attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    The Surface pro I've been waiting for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device.. Coming from an earlier surface device, battery life is like night and day. This is the surface they should've come out with long ago. I went with the base model (Snapdragon X Plus) instead of the Elite as i don't game and OLED will do very little for me. I can say the Screen looks great, no dead pixels, very bright on default setting and overall very responsive. I did do my own upgrade from the base 256GB SSD to a 1TB model and it works great.. only cost me 95.00 dollars. As far as software, everything I've installed works just fine. Looks like the emulation they use is working well. Software shows no lag or discernible slowness. For the base price of 999.00 and the 95.00 dollar investment for the 1TB drive, this thing is a bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Fantastic Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. It's light wight, compact, good battery life. and great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Best Surface Pro Yet, But It's Not for Everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Surface Pro that I've owned, and it's by far the best. The Snapdragon X Plus Chip has added power, speed and long battery life to this hybrid tablet/laptop that I've not experienced before. I opted for the "Plus" chip instead of the "Elite" Snapdragon chip for this particular device. I'm using the Surface Pro as a portable computer than I carry at work to meetings and on trips. This chip is plenty quick enough for basic tasks like note taking, writing documents/emails, surfing the web and using Copilot for research. The display is crisp and bright. The detachable keyboard is serviceable. The battery life is a marked improvement over earlier Surface Pro versions, lasting an entire work day without a charge. This machine is great for what it is -- a light weight, full operating system packaged in a small form factor for people who need maximum flexibility and portability. But if you're primarily going to be using this as a laptop and you don't need the tablet function much, I'd suggest that you just buy an ultra portable laptop instead. As a tablet, this is not as good as the iPad Pro. And as a laptop, there are comprises, especially with the keyboard, the small trackpad and minimal port selection. I wouldn't characterize this as a workhorse device for power users. If you need a hybrid device with a complete operating system and long battery life, then you should go for this. Otherwise, I'd recommend an ultraportable laptop like the new Lenovo Slim 7x, the new Surface Laptop 7 or the Dell XPS. For what it's worth, I LOVE the Sapphire color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Señor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, fast, light, easy to write with the pencil

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Processor speed

    Rated 5 out of 5 stars

    Top of the line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is top of the line like my title says. It's a 2 in 1 powerhouse and i wouldn't take any other machine over this. It's powerful and the speed is amazing. forget about an ipad. this is 10 times better because it's not only a powerful pc but it's the size of a tablet. buy it and don't think twice trust me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Processor speed

    Rated 5 out of 5 stars

    Surface Pro 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color I chose, how slim it is, the battery life, and how fast it processes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Really good overall

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro CoPilot+ tablet has a nice display (the OLED version seems better though) and is just the right size for reading and for working on the road. The 512GB SSD storage is more than adequate when combined with any cloud or NAS storage. The 16GB memory is fine for routine productivity software and light gaming. What’s in the box: • Surface Pro 13” tablet • 65-Watt Power supply with cord (proprietary connector but you can also charge via USB-C) This Surface Pro has a Snapdragon X Plus – X1P64100 Qualcomm Adreno GPU, a Snapdragon X 10-core – X164100 (3.40 GHz) CPU and 2880 x 1920 screen resolution. I haven’t yet received the keyboard and pen bundle, so I’m reviewing just the tablet here. I really wanted to love this tablet. It has some really nice features, but there are a few things I don’t like too. The display is clear, it’s light and easy to hold, the built in easel is handy and it runs (almost) all of my Windows compatible software just fine. These are definitely on the plus side. One small irritation is that the touch screen is not as responsive as I’d like, and I haven’t found a way to increase the sensitivity. The instructions for recalibrating lead to menu items that aren’t found where the instructions say they are. Another irritation is that the Surface Pro gives an error that the drivers for my aging Canon ImageClass printer are not compatible, even though it works fine with my other Windows 11 devices. CoPilot+ is fun to play with. I prompted it to develop a test plan for illustrating the features of the Surface Pro. It came back with a decent plan outline. I was also hoping to test CoPilot+ with Excel, but alas, that seems to be a paid extra. If you have an artistic side, Cocreator is fun. I tried that out by drawing a smiley face and prompting Cocreator to draw a modern Mona Lisa with a pleasing smile, in modern attire and with flowers in the background. It worked. I ran 3DMark's Steel Nomad Light test on the Surface Pro. The Steel Nomad Light score was 1 924. Not great, but respectable for a tablet. Overall NovaBench score was 1301 and PassMark scores were: • Overall, 4120.4 (45th percentile) • CPU Mark 22767.0 (76th percentile) • 2D Graphics Mark 585.2 (47th percentile) • 3D Graphics Mark 2569.9 (28th percentile) • Memory Mark 3392.8 (82nd percentile) • Disk Mark 23617.7 (78th percentile) In summary, the Surface Pro CoPilot+ tablet has enough power for work and leisure. It’s great for kicking back and reading the e-Version of your favorite publication or book. Plus, it is very portable. It’s not perfect but it’s very good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Processor speed

    Rated 5 out of 5 stars

    Fast, Beautiful, and Super Portable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Surface Pro Copilot+ (11th Edition) in Dune. The 13” OLED screen is stunning. Everything looks sharp and vibrant. Thanks to the Snapdragon X Elite chip, it's fast and handles all my tasks without slowing down. Battery life is excellent. I can go all day without charging. It’s light, easy to carry, and looks great. I wish the keyboard and pen had come with it, and you don't have to buy them separately. Highly recommend if you need a powerful and stylish 2-in-1!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Review of Microsoft surface pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Surface Pro Copilot+ PC (11th Edition) is a fantastic device. The Snapdragon X Plus processor and 16GB of memory ensure smooth performance, even with demanding tasks. The 13” display is vibrant and sharp, and the platinum finish gives it a sleek, professional look. It's lightweight and portable, with a detachable keyboard and kickstand for versatility. The battery life is impressive, lasting all day, and the fast-charging feature is a bonus. The Windows 11 OS runs flawlessly, and the touch screen and stylus are perfect for productivity and creativity. With a 256GB SSD, there's plenty of storage for all your needs. Overall, this device excels in performance, design, portability, and battery life. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Processor speed

    Rated 5 out of 5 stars

    great laptop for high student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So light and easy to use, the color is very sleek. long battery life, perfect for high school student, fast processor and wifi connection was very smooth and easy between school and home.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    The Future in Your Hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imagine a device so sleek, so powerful, that it **redefines** what a laptop can do. The **Surface Pro Copilot+ PC** is not just a gadget—it’s an **experience**. **Performance That Leaves You Speechless** Powered by the **Snapdragon X Elite**, this machine **flies** through tasks with **lightning speed**. Whether you’re multitasking, gaming, or creating, it **never** slows down. **OLED Display That Will Melt Your Eyes (In a Good Way!)** The **13-inch OLED** screen is **breathtaking**—deep blacks, vibrant colors, and **razor-sharp clarity**. Watching movies or editing photos feels like stepping into another dimension. **AI-Powered Magic** This isn’t just a laptop—it’s a **Copilot+ PC**, meaning it’s **supercharged with AI**. From **real-time translations** to **AI-enhanced video calls**, it’s like having a futuristic assistant built right in. **Battery That Just Won’t Quit** With **up to 14 hours** of battery life, you can **work, play, and create** all day without hunting for an outlet. **Premium Design, Next-Level Flexibility** The **Dune color** is **stunning**, and the **kickstand** lets you use it **any way you want**—tablet, laptop, or sketchbook. **Final Verdict: A Game-Changer** The **Surface Pro Copilot+ PC** is **not just a device—it’s a revolution**. If you want **power, beauty, and AI-driven innovation**, this is **THE ONE**. **Rating: 5/5 – Absolutely Mind-Blowing!**

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful laptop with elegant design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just the sweet spot for a handheld full fledged windows laptop. It’s lightweight and extremely powerful with elegant design. I also purchased the Microsoft keyboard without which it might not work to its best potential. My only complaint is that this keyboard which in my opinion is not optional is an expensive accessory. The copilot integration is really good although not stellar. It works only when used in combination of Microsoft office suite of products and for now is mostly all text based.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Decent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is decent because it runs well, has a sleek design, goes everywhere my granddaughter needs to go, and is very user friendly! Our only complaint was having to buy a separate keyboard, but she adjusted to that.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Fast, light, all-day battery … it’s a nice unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer. I’ve heard that software limitations but have not run into any. It’s fast and battery life is phenomenal. It’s light and makes a great tablet if you move into the mode. The keyboard isn’t the best, but there are worse ones out there as well. Need something fast, portable, and with long battery life … this might be ideal so long as there aren’t apps that won’t run.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    The Surface Pro 11 is nearly perfect.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro 11 is here, and it’s a tech lover's dream. Here’s my take after spending some time with it. Portability: Feather-light at under 2 pounds without the keyboard and just under 3 pounds with it. It's easy to carry around, and you might forget you're even carrying it. Battery Life: Over 11 hours of battery life, a big improvement from my old Surface Pro 6, which barely lasts 4 hours. I can binge-watch, work, and play all day without needing an outlet. Display: The OLED panel is bright and vibrant, perfect for outdoor use. Thinner bezels are a breath of fresh air compared to the chunky ones on my Surface Pro 6. Performance: The Snapdragon X Elite ARM CPU with its 12 cores is a powerhouse. It handles heavy tasks effortlessly and competes well with Apple’s M3 ARM CPU. Day-to-day tasks feel smooth. Instant Wake and Sleep: The Snapdragon X Elite provides an instant-on experience that’s noticeably quicker than any Windows device I’ve used. It’s a real productivity booster. Ports and Connectivity: Two Thunderbolt 4 ports and a magnetic Surface charging port provide generous connectivity. Setting up my web development environment was a breeze, and WSL ran like a champ. Copilot Feature: The integrated Copilot feature, powered by the NPU, is fantastic, but the placement of the Copilot key (replacing the ‘Control’ key) is a bit annoying. My muscle memory is still adjusting. Upgradeability: The SSD is upgradeable, a feature available since the Surface Pro 8. The only downside is it uses an M.2 2230 form factor, limiting upgrade options.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    From FAST to LIGHTNING SPEED

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Lightweight, easy to carry around. Holds a charge for a very long time. FAST very FAST. I thought the keyboard was going to be challenging for me to use but its been great. The colors are brilliant and using it like an iPad is fantastic! Great work MicroSoft. Thanks for all the super customer support Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    Microsoft Surface Pro 11th edition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for students! Light build with excellent performance. Battery life is decent for moderate tasks throughout the day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Absolutely love having a windows tablet vs Android

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently traded my Samsung S9 Ultra for this device. Initially, I thought it might be a downgrade due to its smaller screen size, lack of a fingerprint reader, and absence of an OLED screen. However, after trying the full version of the Office suite (not the Android version) and using Windows during a demo at Best Buy, I was instantly hooked. It went from a ‘do I need this’ to a ‘I need to have it’ situation. While the Galaxy Tab was great, Windows for business use just works better for me. The standard LCD display is bright and offers good color representation, even though it’s not OLED. The $500 premium for the next model up in the Surface lineup isn't worth the OLED. And let me tell you, the processor on this device is fantastic. As my first experience with an ARM64 processor, it handles tasks without a hitch. Co-Pilot is pretty good. I have been using the preview version on my desktop. It works well for my needs. Overall, its s fantastic device.

    I would recommend this to a friend
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