Customer Ratings & Reviews
- Model:
- 1X3-00014
- SKU:
- 6428849
Rating by feature
- Battery Life
Rating 4.8 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Surface Pro X's 4G LTE capabilities, sleek design, ease of use, and battery life. Many appreciate its portability and the high-quality screen. However, some customers express concerns regarding the processor's limitations in running certain applications and occasional performance issues. The ARM-based processor's compatibility with 64-bit software is a recurring point of criticism.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Performance
Glorified oversized phone.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It can't run any apps that any regular laptop can. Even the older surface pros are better than this. If you're looking to replace your laptop with this don't. It runs as well as your phone. So if an app can run on your phone it can run on this. NOTHING else. I regret buying this.
No, I would not recommend this to a friend Design Flaw
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charger's are designed to fail after a couple years. The ONLY thing reliable about the MS surface family is that you'll need to buy another charger, every... single.... year Don't get sucked into these things
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry if your Surface Pro X isn't meeting expectations. Since this product launched in October 2020, it is still covered by its one year limited manufacturer's warranty. We recommend contacting Microsoft Support for assistance here: https://support.microsoft.com/en-us/help/4023527/surface-how-to-get-service-for-surface
Hope that helps,
Chuck
Surface Customer Care