Customer Ratings & Reviews
- Model:
- KW9-00475
- |
- SKU:
- 6121415
Customer reviews
Rating 4.6 out of 5 stars with 1048 reviews
(1,048 customer reviews)to a friend
Customers are saying
Customers are enthusiastic about the ease of use and smooth installation of Windows 10 Home - English. Many appreciate its performance and compatibility, frequently citing it as a solid and dependable operating system with great features. However, some customers express concern regarding the product's price and occasional update issues.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Just what we needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect operating system for my son's new computer.
I would recommend this to a friendRated 4 out of 5 stars
Great función
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the first time I bought it excellent quality
I would recommend this to a friendRated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This program does what I need and tutorials are plentiful.
I would recommend this to a friendRated 3 out of 5 stars
Bad USB Windows 10 memory card.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had an issue with a USB memory card untill this one! Installation kept crashing with the same error. Tryed to find fix online for hours, none of them worked. Had to return to Best Buy the following day for a replacement. As expected, second copy installed without issue.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your experience with us. We're happy to hear that you're up and running now! In the future, know that our Customer Support Team is always ready and able to help you. Contact them at the following link whenever you have a Windows related issue: https://support.microsoft.com/en-us/contactus/
Thanks for being a part of the Microsoft family!
Sincerely,
Jo
Windows Customer Care
Rated 4 out of 5 stars
Windows 10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work as expected but the new package it’s great
I would recommend this to a friendRated 4 out of 5 stars
Just what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very glad to find Windows 10 and at such a good price.
I would recommend this to a friendRated 4 out of 5 stars
new os
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.computer in for repair. might as well upgrade the o.s.
I would recommend this to a friendRated 4 out of 5 stars
Very necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed it so I purchased it. No other way around it.
I would recommend this to a friendRated 4 out of 5 stars
Able to use same favorite PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good job by Geek Squad of repairing my old favorite PC
I would recommend this to a friendRated 4 out of 5 stars
good speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good speakers priced right. The manager gave a discount.
I would recommend this to a friendRated 4 out of 5 stars
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a huge fan of some features but overall it isn’t bad
I would recommend this to a friendRated 3 out of 5 stars
not the best but ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With Windows 10 Home, you’ll always have the latest features and security. Experience faster start-ups, a familiar yet expanded Start menu, and great new ways to get stuff done. But it is not iOS. In other words it is not intuitive and the srcreen will freeze a lot.
I would recommend this to a friendRated 3 out of 5 stars
I miss windows 7
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does it work, yeah. I just dont like how they changed the layout from windows 7, and i dont care to sync my pc to a cloud or microsoft so several settings are useless and just complicating an already inferior os.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your review. We understand that moving from one OS to a new one can take some getting used to. If you need help you can check out our help page here: https://support.microsoft.com/en-us/help/4027049/windows-10-get-started-with-tips.
Best,
Nelson
Windows Customer Care
Empower others to achieve more and share your Windows experience in a review.
Rated 2 out of 5 stars
Windows 7, but without the good stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using this OS consistently for the past two years and I still can't get over how bad it is for the average consumer. 100% disk usage problems, privacy nightmares, bloatware that is near impossible to remove (looking at you Xbox, Messaging, and all that other garbage I'm never going to use), and a myriad of other "upgrades" that make me want to pull my hair out. Can we PLEASE just go back to the days of a stripped down OS? The only reason that I don't revert back to 7 or XP is for the fact that I use modern programs which cause proformance errors and stability issues with older OSs.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Kat,
Thanks for letting us know how your Windows experience is going. We're sorry to hear it's less than satisfactory for you. To hopefully help enhance your Windows experience, we want to give you some links with information you might like to have.
For tips on troubleshooting disk usage, follow this link: https://support.microsoft.com/en-us/help/3083595/task-manager-might-show-100-disk-utilization-on-windows-10-devices-wit
For information on managing and controlling your data and privacy within Windows 10, follow this link: https://account.microsoft.com/account/privacy?refd=privacy.microsoft.com&ru=https%3A%2F%2Faccount.microsoft.com%2Fprivacy%3Frefd%3Dprivacy.microsoft.com&destrt=privacy-dashboard
For troubleshooting information on uninstalling pre-installed apps with Windows, follow this link: https://answers.microsoft.com/en-us/windows/forum/apps_windows_10-groove/bloatware-removal/764ce124-5952-439d-993e-da9d6382a477
For information and tips on managing Windows updates, follow this link: https://support.microsoft.com/en-us/help/3080351/how-to-manage-windows-10-notification-and-upgrade-options
We hope that helps you enhance your Windows 10 experience.
Take care,
Jo
Windows Customer Care
- Cons mentioned:Hard drive
Rated 2 out of 5 stars
Geek squad not as thorough as one would expect.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase would not have to been made if the replaced hard drive in January, which had windows 10, had not windows 7 placed on it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the review. We're sorry to hear that you had a bad experience with Geek Squad. We would love to hear your experience with Windows 10 Home.
Thanks,
Nelson
Windows Customer Care
Empower others to achieve more and share your Windows experience in a review.
Rated 3 out of 5 stars
WINDOWS WINDOWS WINDOWS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, what can I say that has not been said before or shouted about Windows? 10 is better is some areas like gaming in my opinion and somewhat worse in GUI in some opinions.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate your review. We would love to hear your feedback on what improvements you would like to see. You can leave feedback here: https://aka.ms/AA4rinb.
Best,
Nelson
Windows Customer Care
Empower others to achieve more and share your Windows experience in a review.
Rated 3 out of 5 stars
User
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked Windows 7 better but Microsoft quit supporting it so I was left with no choice.
I would recommend this to a friendRated 3 out of 5 stars
Not The Greatest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a real fan of the Windows 10 operating system. Too many hidden features that used to be more accessible in windows vista and windows 7. I'm still getting used to windows 10.
I would recommend this to a friendRated 3 out of 5 stars
Still don't know what I need to know abt.features.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Think training is needed when Windows 10 is purchased as it is so different than previous ones. Don't know if Best Buy offers training but would be very helpful.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your review. We would love to help you with training on how to use Windows 10 Home. Our Getting Started guide can be found here: https://support.microsoft.com/en-us/help/4027049/windows-10-get-started-with-tips.
Hope that helps,
Nelson
Windows Customer Care
Empower others to achieve more and share your Windows experience in a review.
Rated 3 out of 5 stars
Needed but costly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had it on my PC but had to re-install it after PC was repaired It functions well for my needs only wish you do not have to pay yearly for the same product.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
One of the great things about Windows 10 home is that it doesn't have an annual subscription fee.
Have a great one,
Nelson
Windows Customer Care
Empower others to achieve more and share your Windows experience in a review.
