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  • Front. Microsoft - Windows 10 Home - English.

Microsoft - Windows 10 Home - English - Physical - English

Model:
KW9-00475
SKU:
6121415
Highly rated by customers for:
Your price for this item is $139.99

Customer reviews

Rating 4.6 out of 5 stars with 1048 reviews

Rating Filter

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93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the ease of use and smooth installation of Windows 10 Home - English. Many appreciate its performance and compatibility, frequently citing it as a solid and dependable operating system with great features. However, some customers express concern regarding the product's price and occasional update issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,048 reviews

  • I install and it corrupted my Pc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m installing windows since last 20 years. This time I bought and install and it corrupted my PC. I went to Best Buy and found we have no return on the software. At the time of buying no sales person told me about this. Due to couple of my recent experiences with Best Buy, I now buy all my electronics from Amazone.

    No, I would not recommend this to a friend

  • Hate windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My life was better before i used this to upgrade my computer.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      If there's a specific issue you're experiencing with Windows 10, our Customer Support Team would love to help you out. As our customer, we want you to be happy with your purchase and our products. Feel free to contact our Customer Support Team whenever you want at this link: https://aka.ms/AA4riny.

      Best,

      Nelson
      Windows Customer Care

      Empower others to achieve more and share your Windows experience in a review. Microsoft

  • Installation was not clear... confusing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a easy installation of Windows 10 on MacBook Pro

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Charles,

      Thanks for your review. We're sorry you had a difficult installation on your MacBook Pro. It looks like that requires 3rd party software. We have a help page on it here explaining what you need to install Windows 10: https://support.microsoft.com/en-us/help/4503798/how-to-install-windows-10-on-mac.

      Hope that helps,

      Nelson
      Windows Customer Care

      Empower others to achieve more and share your Windows experience in a review. Microsoft

  • Did not do what was expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed Windows 10 on my laptop to run a slideshow. Once installed it would not play the flash drive even though agent guaranteed it would. Had to in-install it and return it to original Vista but could not get a refund. Only store credit if $150

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kevin,

      Thanks for your review. We're sorry to hear that you had a poor installation experience. If you are interested in help next time you try to install Windows 10 feel free to reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4riny.

      Hope that helps,

      Nelson
      Windows Customer Care

      Empower others to achieve more and share your Windows experience in a review. Microsoft

  • USB didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Said missing or corrupt files. Had to use different USB

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kyle,

      Thanks for letting us know what you dealt with. In the future, we recommend reaching out to our Customer Support Team for personal assistance with Windows issues. Our team will help you resolve whatever problem you're facing. Here's where you can contact them: https://support.microsoft.com/en-us/contactus/

      To rectify this situation, you can try reaching out to Best Buy and asking for compensation for what you dealt with.

      We hope that helps and thanks for being a part of the Microsoft family.

      Sincerely,
      Jo
      Windows Customer Care Microsoft

  • work great for a couple of weeks then went crazy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had me log in as three different users and I couldn't get into half of my programs that weren't windows.but I don't recommen it but what else do we have .the Greek Squad has my computer and I know I get it back working just fine ,until Windows next up date

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      In the future if you encounter an error we have a help page to help you troubleshoot and solve the issue yourself. You can find it here: https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors.

      Best,

      Nelson
      Windows Customer Care

      Empower others to achieve more and share your Windows experience in a review. Microsoft

  • It’s windows.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this copy with a corrupted flash drive. So it wouldn’t work. But luckily I had a flash drive from my previous Windows copy on my last build. I used that flash drive, but used the key provided with the newest copy and got it to work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience. We're sorry to hear that your flash drive didn't work. That is not the experience that we aim to provide but it's good to hear that you got it all figured out. If you ever need anything in the future feel free to reach out to our Customer Support Team here: https://aka.ms/AA4rinz.

      Best,

      Nelson
      Windows Customer Care

      Empower others to achieve more and share your Windows experience in a review. Microsoft

  • Have not installed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet installed this so I have no real personal experience. From a demonstration I saw while on a cruise it will better facilitate the usage of Onedrive especially for my photos

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We can't wait to see your updated review once you've given Windows 10 a try. It will definitely help facilitate the usage of OneDrive.

      Best,

      Nelson
      Windows Customer Care

      Empower others to achieve more and share your Windows experience in a review. Microsoft

  • Windows 10 is horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my friends hate it and I do too. This is a horrible operating system for older users. Technology changes are great, but this is the worst operating system Microsoft has made.

    No, I would not recommend this to a friend

  • Use Windows 7 If You Can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 is awful and much harder to use compared to Windows 7. Only upgrade if you have something that requires an upgrade, which happens a lot nowadays unfortunately.

    No, I would not recommend this to a friend

  • DOESN'T WORK ON MY OLD COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOESN'T WORK ON MY OLD COMPUTER AT ALL.............................................................................................................

    No, I would not recommend this to a friend

  • Poor.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to download up to now despite many attempts to download it. So I'm wondering if I can still get back the money I bought for it.

    No, I would not recommend this to a friend

  • didnt work on my laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you need to tell people it might not work due to certain drivers and displays. i am very disappointed, counted on this for my laptop.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry to hear that some of your drivers weren't updated to work with Windows 10. We would like to see if we can help. We suggest contacting our Customer Support Team for help trying to update your drivers: https://aka.ms/AA4riny.

      Hope that helps,

      Nelson
      Windows Customer Care

      Empower others to achieve more and share your Windows experience in a review. Microsoft

  • Buy 3rd party

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows is good but you can get this way cheaper elsewhere. I’d recommend buying 3rd party

    No, I would not recommend this to a friend

  • Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, flash drive will work greet but it is so slow on my hp intel i3 laptop. Not recommended for older at all

    No, I would not recommend this to a friend

  • A JOKE - waste of mind power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tooooo Much of what I Don't need in a format that wastes my Time thinking of switching to Apple

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your feedback. If there's a specific issue you're experiencing with Windows 10, our Customer Support Team would love to help you out. As our customer, we want you to be happy with your purchase and our products. Feel free to contact our Customer Support Team whenever you want at this link: https://aka.ms/AA4riny

      Best,

      Nelson
      Windows Customer Care

      Empower others to achieve more and share your Windows experience in a review. Microsoft

  • Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and it had a corrupt file so took it back and exchanged it and again had a corrupt file.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We would recommend that you reach out to Best Buy for help with this issue.

      Best,

      Nelson
      Windows Customer Care

      Empower others to achieve more and share your Windows experience in a review. Microsoft

  • PITA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lousy instructions. Didn't work as advertised. Had to involve help desk. Took way too much time.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your feedback. Were you able to get your copy installed in the end? If you still need help reach out to our Customer Support Team here: https://aka.ms/AA4rinz.

      Best,

      Nelson
      Windows Customer Care

      Empower others to achieve more and share your Windows experience in a review. Microsoft

  • win10 thumbdrive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt even last a year before thumb drive quit working

    No, I would not recommend this to a friend

  • os

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much of a choice there's not to many operations systems

    No, I would not recommend this to a friend
Page 52, Showing 1,021-1,040 of 1,048 reviews
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