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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1363 reviews

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92%
would recommend
to a friend

Customers are saying

Customers have good things to say about the ease of use, USB delivery method, and straightforward installation of Windows 10 Home. Many appreciate its performance and consider it a great operating system, while some note compatibility improvements. However, some customers find the price to be high. A few users also mentioned issues with hard drive compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,363 reviews
  • Rated 5 out of 5 stars

    Barn Burner Bargain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Sony 50mm lens, listed as an "open box item". Lens was received exactly when promised, and I could not tell it was ever even touched. Extremely pleased with entire transaction, been shopping at Best Buy for 2 decades and will definitely continue, great products, service and attitude.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small Package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying a premium price for this software is not what I would have willingly done had Microsoft not screwed up my hard drive with one of their unscheduled downloads. What you are getting is a bare minimum software package. The price for this bare minimum software is the same price as you would get for the full version from Microsoft. One other point to make here, do not try to use the security key that comes in your box. It will put you in an endless go-a-round. Instead click at the bottom that you don't have a key. It will then load correctly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Windows 7. Working on the new changes. Like it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It turns out I did not need the product after all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After careful review with the staff, it was determined that I did not need this product as my hardware was aged. They gave me the option with a technical warning. I appreciated the honesty, allowed them to download my data and recycle my old hardware. I definitely will be back to look at the all in ones.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 3 out of 5 stars

    Window 10 home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy it comes with a flashdrive to install off of but it's out dated and you have to update everything. My suggestion of you have another computer with an updated copy of windows 10 is to create a boot key using that and just use this for the windows key.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for repairs on Windows 10.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this, and repaired my sister's computer very quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It’s Windows.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Windows. Better than Mac and easier to use than Linux.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the negative press about purchasing OS software that has issues I was pleased with this purchase. The USB form factor made a simple install on a new PC without a CD drive yet also provided the security of a physical copy of the OS and a working activation key . I can always trust BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Its an operating system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it came as advertised and did what it was supposed to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as simple as Mac OS but ehh it works

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an Apple user who built their first gaming PC I feel like the whole Windows OS is more complicated than it needs to be. Setup took me a while but after being forced to create a password for my personal desktop I got setup & playing games in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I am able to navigate around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for a person like me, who is not savvy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Windows.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much point in having a PC without an OS on there, is there? I'm not big-brained enough for Gentoo, and getting an "Activate Windows" message at the bottom of my screen at all times sounds like a drag, so this little USB drive with Windows 10 ready to install on it will have to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch team of professionals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely grateful to the Geek Squad Team for their efforts in implementing the OS on my computer. Without their persistent effort I would have been out money that I invested. Which is why I renewed my account that my wife and I can take advantage of. Thank you GS

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Forced to use Windows 10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Easy to install, Has D12 for your games, constantly updates and keeps your pc safe. Cons: Windows 10 know everything your doing. No Privacy whatsoever. Forced to move away from windows 7 due to upgrading to 5900x and Asus Dark Hero x570

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    windows 10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Windows 7 pro with this .. It seems faster

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear you are finding it faster for you.

      Best,

      Nelson
      Windows Customer Care Microsoft

  • Rated 4 out of 5 stars

    Windows 10 Operating System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy used to provide this upgrade from Windows 7 to Windows 10 for free. Now, because they have reached and agreement with Microsoft, they charge $149.79. Personally, I think it's a ripoff. However, the Geek Squad Representative advised I needed to install it in order to get my lap top operational.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    windows review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ti install. Was able to picknit up pretty easily

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 10 O/S Backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Windows 10 on my 3 computers. The 3 versions I have were free upgrades. I'm concerned about some of the features in the upcoming Windows 11 operating system so I purchased this as a backup OS in case I don't like the new OS due at year end.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    works very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working just fine, easy step by step installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    A must for a new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finishing up the computer build. Hope install goes well

    I would recommend this to a friend