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Customer reviews

Rating 4.6 out of 5 stars with 1363 reviews

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92%
would recommend
to a friend

Customers are saying

Customers have good things to say about the ease of use, USB delivery method, and straightforward installation of Windows 10 Home. Many appreciate its performance and consider it a great operating system, while some note compatibility improvements. However, some customers find the price to be high. A few users also mentioned issues with hard drive compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,363 reviews
  • Rated 5 out of 5 stars

    Couldn’t load it but was able to return it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem loading software. Geek Squad couldn’t load it either. It was returned for full credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows anyone not know what this is? Not Apple it’s microsoft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fix for our OS problem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys fixed my problem! Thought I was going to lose all of my important data. Thanks for saving it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    The pound of flesh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary, but if I wasn't in such a hurry I would have waited till it was on sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    windows 10 is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is windows 10 home on a flashdrive, though it is not YET installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improve version

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this Window version is great. It allow you access to new game that can't get on Window 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service quick and questions anserwed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left my computer there to be updated to Windows 10. The service was quick and they answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had windows 8 and found it hard to navigate. I'm familiar with windows 10 and now my laptop is "usable".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good O.S. Works good no problem with it at work like it should

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Ease to use.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very expensive overall! I would not have purchased if my old one was out of date .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what to write about this. Geek Squad installed it for me and it works fine. I don't use Microsoft Edge though. I use Google Chrome and Edge tries to trick me into switching back, but i don't. I still hate how we have to buy Microsoft Office programs separately when it used to come with this software. I dont think we can use anything else so I use this because I have to. I hate Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Price is same everywhere else. Picked up at my local BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no choice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade but so far no issues (thank goodness) not as bad as I was thinking with a new upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy matched the price of its competitors. Windows 10 Home was timely delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. I would definitely buy again. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed windows on my computer. Not many other options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just Windows

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Windows. No surprises or complications here. A little bit of bloatware that isn’t needed but that is nothing new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 10

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update home computer. Best Buy had everything we were looking for. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCEEDS NEEDS. VERY HAPPY WITH THE PRODUCT. THE STAFF WERE VERY HELPFUL AND INFORMATIVE.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too Smart for Its Own Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forced to purchase because of a hard drive crash on my laptop. After three weeks of trying to get compatible audio drivers (Dell, Realtek) for the headphone jacks, finally gave up. Some of the problems may be with Dell and Realtek, but Windows automatic updates, including background driver updates, makes troubleshooting difficult. Sadly, there are no real good alternatives on PC platforms for the software I'm using.

    I would recommend this to a friend