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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 324 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are delighted by the ease of use, performance, and smooth installation of Windows 10 Pro. Many appreciate its solid operating system and the inclusion of useful features. However, some customers express concerns about the product's price and occasional issues with the USB drive installation method. A few also mention compatibility problems with older software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 324 reviews
  • Rated 5 out of 5 stars

    Remote access is possible with the pro version.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My spouse and I like the ability to access our financial programs remotely, especially when traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GLAD TO HAVE BEFORE THE HOLIDAY RUSH HITS! JUST HAD IT INSTALLED ALONG WITH A NEW HARD DRIVE AS WELL

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for VMs and BitLocker encryption

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a robust version of Windows for development test server and found this one great for VMs and offering encryption via BitLocker

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughs! We always appreciate customer feedback. We're also happy to hear that Windows 10 fits your needs. If you ever want to learn more about the security features of Windows 10, this link has great information: https://privacy.microsoft.com/en-US/windows10privacy

      Additionally, that link will give you quick access to our Customer Support Team. Reach out to them if you ever need assistance with your Windows 10 OS.

      Thanks for being a part of the Microsoft family!

      Sincerely,
      Jo
      Windows Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy Loadup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial set up was simple just follow the steps on your screen. It really made my computer boot up fast.

    I would recommend this to a friend
  • Cons mentioned:
    Usb drive

    Rated 1 out of 5 stars

    Bad thumb drive. Wouldn’t install properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this in store to avoid the hassle of a downloaded version. This was Very difficult to install. After hours of trouble shooting a ‘half complete’ installation I took a shot in the dark and used this license key with and older windows 10 iso image I put on a different thumb drive. Installed perfectly, although it took 4 hours to apply all the patches to bring it up to the most current release. I purchased this instead of buying a downloadable distribution hoping to avoid that hassle but ended up spending twice as much time getting it to work. Avoid the pain, just download windows and buy a key. Much easier than getting a bad USB drive that only half Installs than continuously crashes with useless error messages.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that your installation went smoothly but we're sorry to hear that you have problems with your USB. In the future feel free to reach back out to Best Buy for help if you encounter an issue with your purchase.

      Best,

      Nelson
      Windows Customer Care

      Empower others to achieve more and share your Windows experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Windows is for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Um, installed it and it works? Simple install and the usb stick is nice for a clean installl in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    waited and when i got windows 10 i was very happy. easy to use. does everything you would want, very simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rebuilt a PC and used the Windows 10 Pro USB version since I was having CD issues. Product worked great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your review. We care about your business and your experience with our products and we want to make sure everything is running smoothly for you. If you ever experience an issue with Windows, feel free to reach out to our Customer Support Team for personal assistance: https://support.microsoft.com/en-us/contactus/

      We're happy to hear you're enjoying your experience with Windows and welcome to the Microsoft family!

      Sincerely,
      Jo
      Windows Customer Care Microsoft

  • Rated 5 out of 5 stars

    Reviving old laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reviving an old laptop with more memory and a larger hard drive(SSD) and wanted a fresh install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows is a decent OS, and, we had to buy the Pro version for some work we were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very straight forward easy install. I live in rural part of county with slower DSL. Install was quick & easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a free key from school and needed a PRO license for work related tasks. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 10 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this version in order to work with other advanced features on my computer. It works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was bought for a client that is in a nursing home and he said it is working for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems everything, not Apple, flows better on Windows. At least for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 10 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only needed product code but was in stock and got points also for being able to get at Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great operating system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, somewhat intuitive. Appears to be a good match for the Lenovo laptop I recently purchased.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tommy,

      Thanks for leaving your review! If you ever need assistance in navigating the features of your Windows OS, know that we've got a whole support site dedicated just to that: https://support.microsoft.com/en-us/products/windows?os=windows-10

      That link has tons of great information about Windows - we suggest you reference it whenever you have a question and you'll be good to go.

      Take care!

      Sincerely,
      Jo
      Windows Customer Care Microsoft

  • Rated 4 out of 5 stars

    After a few issues, works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New desktop build, did a clean install. Encountered a lot of initial blue screen errors but now have resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from Windows 7 OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought upgrading to Windows 10 would be troublesome as prior upgrades were. This was a snap!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cumbersome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    should come with "how to" documentation. a lot of instructions need MUCH clarifying before actually checking all the boxes. lost all previous files and info when Win 10 installed. had to reset/recover all e-mail account pass words...etc. etc. etc.!!! i am not a computer guru or casual user and it still took 2.5 days to install. ugh...may i please have my Win 7 Pro back???

    No, I would not recommend this to a friend