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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 324 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are delighted by the ease of use, performance, and smooth installation of Windows 10 Pro. Many appreciate its solid operating system and the inclusion of useful features. However, some customers express concerns about the product's price and occasional issues with the USB drive installation method. A few also mention compatibility problems with older software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 324 reviews
  • Rated 5 out of 5 stars

    Worked as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in and it took off, just as I expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Windows 10 operating system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked Windows 7 better but of course you have to update because of end of life cycle with no updates is coming soon to 7. 10 is working ok so far but I am not impressed. I have built many computers and started since Windows 3.1, that goes way back.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that Windows 10 has been working for you. If you have any feedback we'd love to hear it here: https://aka.ms/AA4rinb.

      Best,

      Nelson
      Windows Customer Care

      Empower others to achieve more and share your Windows experience in a review. Microsoft

  • Rated 4 out of 5 stars

    a must for PC Builders/owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recomend this over the home edition because of bitlocker

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    cant stop updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 has far too many updates. unlike Windows 7, you cant install them when you want. Metered connection is supposed to prevent updates ... not! Unfortunately there is no viable option.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    OS

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy these unless you intend to use it. It wasn't compatible and wasn't returnable. Make sure it can be used with your system first.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bring back Windows XP!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many great things about Windows 10... And many terrible things. Windows XP was the last greatest OS. I hated having to buy this but it was necessary for streaming.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    hard to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are making it more complicated then ever before. I also don't like the one drive you get sucked into. I have my own back up and thank goodness my grandson new how to de-activate it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lennea,

      We're sorry to hear Windows 10 is giving you a difficult time. We want you to have an enjoyable Windows 10 experience and, we want you to know we've got your back. We've created a Support Center with helpful articles that enable you to navigate through, customize, and manage your Windows experience. Check it out: https://support.microsoft.com/hub/4338813/windows-help?os=windows-10

      Additionally, our Customer Support Team is always ready to help you. Contact them for any Windows related question you have and they'll take care of you: https://support.microsoft.com/en-us/contactus/

      Thanks for being a part of the Microsoft family!

      Sincerely,
      Jo
      Windows Customer Care Microsoft

  • Rated 3 out of 5 stars

    needed to upgrade for my job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly don't know difference between 10 & 10 pro, but had to have it for a program i use for my work. I believe it allows the IT dept to access the program if needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product but a nightmare to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung pc I purchased this for was very difficult to get to boot from a USB. There needs to be an easier way to initiate the install. Works great otherwise.

    I would recommend this to a friend
  • Cons mentioned:
    Usb drive

    Rated 1 out of 5 stars

    Windows 10 Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was hacked unfortunately. The USB key that came with the software was somehow rewritten with Windows 8 when the laptop was compromised, so I didn’t have an opportunity to sample Windows 10 pro. The laptop couldn’t be saved, so I purchased a MacBook. I couldn’t be happier with it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Windows 10...nuff said.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suppose there are a ton of OS choices out there. I opted for this. It does the trick.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We're glad to hear you chose Windows 10 as your OS and that it does the trick.

      Have a great day,

      Nelson
      Windows Customer Care

      Empower others to achieve more and share your Windows experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Windows 10 did not install on Windows 7 computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to computer issues the Windows 10 program did not install on the computer with Windows 7.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's Windows 10 Pro...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However, it still requires you to call up Microsoft if you must change out your motherboard.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Windows 10 kinda stinks. But I don't have a choice so

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Not good for the purpose for which it was sold.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop and was told this software would prevent Microsoft from automatically updating my computer. Not so. They have changed their software as of May 2019 according to CNET. $200 down the drain!

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      You do have the option of changing when Windows 10 updates. You can learn more about Windows update Active hours here: https://aka.ms/AA4qdrs.

      Best,

      Nelson
      Windows Customer Care

      Empower others to achieve more and share your Windows experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Window 10 in a USB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues installing the geek team mas not useful.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We have a help page that will help walk you through your installation. You will want to look at the section on clean installations for help with installations.

      Best,

      Nelson
      Windows Customer Care

      Empower others to achieve more and share your Windows experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to put it on my Mac. And as it runs a little slow

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still adapting to changes of new program. Not sure.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dennis,

      Thanks for sharing your thoughts in a review. We always value customer feedback and we care about your experience. So you can adapt easily to the new changes you're experiencing in Windows 10, we suggest reading up on our support articles within our Windows Support Center. Check it out:https://support.microsoft.com/en-us/hub/4338813/windows-help?os=windows-10

      Additionally, if you have any questions about your Windows 10 experience, feel free to reach out to our Customer Support Team. You can contact them at the link provided.

      Take care!

      Sincerely,
      Jo
      Windows Customer Care Microsoft

  • Rated 1 out of 5 stars

    Windows 10 sucks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion windows 10 is bloated spyware that I had to download a lot of mods for to get it correctly.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. If there's a specific issue you're experiencing with Windows 10, our Customer Support Team would love to help you out. As our customer, we want you to be happy with your purchase and our products. Feel free to contact our Customer Support Team whenever you want at this link: https://aka.ms/AA4riny

      Best,

      Nelson
      Windows Customer Care

      Empower others to achieve more and share your Windows experience in a review. Microsoft

  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Microsoft monopoly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No choice but to upgrade and had to go full price. Best Buy has no control over what Microsoft does, and there are no good alternatives Because apps needed require windows

    No, I would not recommend this to a friend