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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35610 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1023 Showing 20,441-20,460 of 35,608 reviews
  • Rated 5 out of 5 stars

    Great Controller for PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a surface go and wanted a controller for light gaming. Pairing was a breeze and I’m now able to use this with steam games as well as emulators. No complaints at all.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how easy it was to pair your new Xbox wireless controller with your Surface. Its built-in Bluetooth support makes it a breeze to connect to any Windows 10 device that supports Bluetooth. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new remote during Covid-19 the remote was the basic and white Xbox remote , I ordered online and went to pick it up . It works perfect and haven’t had any issues .

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jane,

      It's wonderful to hear that you're loving your new Xbox wireless controller. We're glad that it was easy to order and pick up from Best Buy, too. Thank you for sharing your experience, and we hope that it helps you have fun while staying safe and healthy at home.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    New Xbox One Controller on Sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their controllers go bad pretty quick (especially the weird bumpers). I was glad to be able to get this on sale to have another controller in a good state.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBox Remotr/XBox Game Pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is great. Was disappointed with the XBox Game Pass that came with it. The package was not opened until 12/25/20 and when my son put the code into the XBox, it stated that the code had been redeemed on 12/12/20. Needless to say that my son was was extremely upset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this comtrol to specifically use on my pc laptop it works great no flaws same as playing on an Xbox one I love the fit of this controller on my hands its great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok, doesn't last long. Buy the warranty, as these controllers aren't made to last.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller but no rechargeable battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Sony console as my primary gaming platform of choice for years, but after getting a Xbox One S (and controller) recently, I must say that I am quite fond of the controller. A great ergonomic feel with a good weight in the player's hands. The only downside is no rechargeable battery. Microsoft really dropped the ball on this decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller by looking, performance, and the keys are very well smooth to use. I would recommend this to everyone who is in market to buy Xbox one controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a controller for Xbox it works very good it does everything it’s supposed to do if your kids are on it 24 seven it’ll wear out in a couple years good value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was very helpful and friendly. We got XBOX exchanged right away after we explained the situation. We are all satisfied. Definitely we will recommend The Best Buy to our friends and relatives. We surely will go to the Best Buy to shop for more stuff in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for game lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of this controllers for the boys, the best thing about them is they are chargeable. We got this because we got tired of getting them batteries for their older vision controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love New Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new white controller! Very stylish and love that i can use any headset i own with it now without having to buy an xbox controller adapter! Definitely a great buy and got for $40 during BF sales! Thanks BB

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Son Loves this on his PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this controller on his PC and likes it quite a bit for gaming. He did have problems with his first unit, apparently there is a problem where the home button goes bad, his lasted less than 30 days under light use before he had to replace the unit. Microsoft did offer to replace the unit for free, but you have to pay for shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool colors

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid xbox replacement controller. Didn't have any issues with it, but I'm sure over time it will wear down like every other controller eventually will.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wireless controller wish it was a little cheaper though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older controller broke after hours and hours of playing time. Purchased this new one to replace my old one. Works great and I have not had any problems with it. Recommend!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you recommend your new Xbox wireless controller. Were glad that it's been performing well for you and we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Slick controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grip features. Really elevated my game on Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool special edition controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was awesome til it died and settled for the same in plain black even with replacement warranty for 2 years-they should of continued this cool special edition longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a really good deal on the price of this controller compared to other retailers, plus the peace of mind of having the optional geek squad protection plan is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves playing Madden with this controller. Easy to handle.

    I would recommend this to a friend