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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35610 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1069 Showing 21,361-21,380 of 35,608 reviews
  • Rated 4 out of 5 stars

    good product/late arrival

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what it was supposed to be and was packaged well. My only complaint would be that when I ordered it the delivery promised was in 3 days and it took well over 10 days to arrive with no update or notification.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks amazing in blue! Has all the new features, including bluetooth connection for pc. Totally worth it if you need a new controller and like this color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless controller for xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my broken wireless controller for xbox one. Always go to best buy for this kind of purchase because always in stock and competitive pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble w/the buttons sticking on my current controller so I bought the Playerunknown's Battlegrounds controller. Love the graphics on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love a new controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old controller does not have the port needed for my headphones. I got this one and as always, I love a new controller since the buttons are not worn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox wireless controller-patrol tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son - is 11 and has smaller hands - he says its a little smaller and easier for him to use. He likes the grips as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ****I purchased the XBox One S for my nephews as a Christmas gift and purchased an additional controller and they love it!! Very happy boys and very happy Aunt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what we need it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints or issues so far m. Just a suggestion that the controller should come with the rechargeable battery pack instead of the replaceable one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox wireless controller. If you're a frequent gamer, we recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life and can be fully recharged in just under four hours. For more information on it, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my controller. Thought about going with an off brand to save some money. Then I realized you get what you pay for...check the reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, I like the looks and the comfort. It is just a regular xbox box one controller with a different look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got mad one day and broke a controller and needed a new one and this one was ok on the price and it was a different and new color and i just wanted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a brand new controller after my original that came with my Xbox had problems. Definitely worth getting the Best Buy store warranty for 2 years, can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect over other brands

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine was a replacement for my son's xbox. Old one wore out and and didn't work all the time, it was about 2 years old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with PC gaming. I have not noticed any lag when using wirelessly. If you want to use wireless make sure you have a Bluetooth adapter or built in Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    much better than the 360 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up as a second one for my Xbox s and to use for light gaming on my Surface pro 4. Connects quickly and easily with a Bluetooth enabled PC and is comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what you'd expect for a OEM controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels good in the hands, has good vibration motors, and has a premium build, would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft - Phantom Black wireless controller looks great, functions well, and stereo sound is good. I would buy this wireless controller again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the cool design and performance of your new Xbox wireless controller! Thank you for sharing that you'd buy it again, though we hope you get a lot of use out of this one first. (Or maybe grab a second one for family and friends!)

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Fantastic controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much slicker controller than the ones that came out with the first Xbox One. If you've had a controller for a long time and want a new one this is the one to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool controller!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was torn between this one and the red Xbox controller. Went with this one and it was well worth it. The see through cover is so cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over The Moon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for someone else for Christmas. He was over the moon about it. Just waiting now for the X Box X to be available.

    I would recommend this to a friend