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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35610 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1131 Showing 22,601-22,620 of 35,608 reviews
  • Rated 3 out of 5 stars

    Good but Faulty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Blue controller to replace another, the color and texture are great, but ….. there is a connection issue with the main unit. With our setup, 4 controller on a 75" tv works out to be about 32" per player in UHD. Normally , all controllers would be about 12 to 15 feet from the tv, but this controller keeps disconnecting , forcing the user to get uncomfortably close to such a large viewing platform in order to maintain a connection. It was a Christmas present, and because I purchased early, I will not be able to return it for a working equivalent due to the 2+ hour drive to my nearest store.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Steve,

      We're sorry to hear that you're having connection issues with your new Xbox wireless controller. Random disconnects may occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the issue through Xbox Support at the following link. Every controller comes with a 90-day limited manufacturer's warranty, so they can also assist with a possible repair or exchange. https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Boxc

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item would recomend to anyone. Good value and reliability. Works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with my Xbox one X deal. So I got two controllers with package. Got a good deal that day only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built- would buy again. My son is usually hard in things and this is holding up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a Minecraft Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller for my son, who loves to play minecraft. He loves it. It does exactly what it should so no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice design but love the rubberized grips.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought that I was just replacing my old red controller but I love the added rubberized grips that this one has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and great functionality! Would recommend to anyone. Love the grips on the sides. Makes it easier to hang onto.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that your son loves his new Combat Tech Xbox Wireless Controller. The comfortable grips definitely make it easier to use for long gaming sessions. Thank you for recommending it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having picked up a new console ahead of the stay at home policy, an additional controller was needed for two player games. Still wish they would include rechargeable packs instead of AA batteries

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you chose this Xbox wireless controller! To make it rechargeable, we recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life on a single charge. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking and it works. If you are looking to gift a xbox one controller and can't decide, this one is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best controllers on the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller for the price! The rubber grips on the back really help for long gaming sessions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wireless controllers are so awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson had to have a wireless controller now that he is real good at gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OEM. What more can you ask for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is if your a little rough, then the thumb controls will break easy. Good product overall.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're glad that you're enjoying your new Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so, while we don't expect you to run into any issues, if you do experience a problem, please reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Bonus Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this bonus controller when I bought my XboxOneS Battlefield 1 edition console, great controller with the built-in headset jack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve gone through so many controllers. I now take the warranty plan on them. No hassle when the buttons stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice comfortable controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that these use batteries so there is no always a need to hook in for recharge. Great sale price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extra controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must have accessory. the X box came with only one remote for play days you need at least two controllers. I love the new colors. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was very nice and the buttons response were incredibly good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great colors that pop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the color scheme on this controller, and moreover the usb has worked so far without a fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BigYY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller for XBOX, black is a cool color. Response from the buttons are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very nice and plays well. Has comfortable grips on the back, would recommend for Xbox One.

    I would recommend this to a friend