Techtober SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35610 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1134 Showing 22,661-22,680 of 35,608 reviews
  • Rated 5 out of 5 stars

    Great extra controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought an Xbox with a controller included but you always have to have two at least to be able to play 2 players.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as good as the one it came with

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s what you’d expect. Standard Xbox one controller. It still uses AA batteries, but that’s to be expected.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Billy,

      We're glad that you're satisfied with your new Xbox wireless controller. If you're a frequent gamer, we recommend investing in a rechargeable battery pack such as the Xbox Play & Charge Kit. It offers up to 30 hours of battery life on a single charge and can be fully recharged in just under four hours. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great additional controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was part of the package purchased with the Xbox One I purchased for my son for Christmas. He loves it!! Great deal!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in the hands.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller to use on my windows pc. Don’t have to use a dongle since pc has Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect add on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy a knockoff or generic version of the controllers. Been down that road too many times. It's worth it to get the real thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my sons favorite controller. He likes the color and the feeling of the grips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite colors

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement controller and this one was on sale and was in my favorite colors. Works great! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the second controller for my son he loves it !! and with the new Bluetooth he uses it on his computer as well great deal !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusalinas

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new controller and my kids do to especially my youngest it's his favorite color...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking controller. The slightly better texture grips on the back are a nice addition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller looks nice...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks nice but is the second one I have bought that has a slight downward drift. This one is not as bad as the other so I am playing with it. Slightly annoying on menus tho.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tray,

      We're sorry that there's an issue with your Sport Red Xbox wireless controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please feel free to contact Xbox Support for assistance under its 90-day limited manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Fun

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. She loves her Xbox game and this was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great additional controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed another Xbox controller and I went to my Best Buy store. It was easily found and available at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came as promised and in good condition. bought it as a gift. he is going to be so happy not to have to share anymore

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its an XBox Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an improvement over the original. It has the headset jack at the bottom, otherwise its the same. Oh, the texture is slightly better, won't fall out of my sweaty palms.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes become an issue connecting to my Microsoft computer keeps disconnecting which I need to delete and reinstall. But it’s the cheapest solution for video games than buying a new xbox one

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your Xbox wireless controller for the most part, but sorry that you're experiencing connection issues. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice upgrade from my Original controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade. I like the textured handles. Controller won’t slip out of my hands now if my hands get a little sweaty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the remote controller. And I think it was a good idea to purchase the protraction plan just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good xb1/windows 10 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well on my computer using a bluetooth connection. haven’t tried using a usb cable yet, haven’t had a reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any problems with it and if you get the protection plan they will replace it for you so that is awesome.

    I would recommend this to a friend