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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35610 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1175 Showing 23,481-23,500 of 35,608 reviews
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my old controller that had broken. Love the Bluetooth features of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks better in person!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks better in person! its a bit brighter, my wife loved this control, plus its the 2nd gen one so better connection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Xbox and..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with Xbox console but also works with the Nvidia Shield. Has a bit of lag issues at times (for shield).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing different from the other controllers, one thing I do recommend is that you buy insurance on it because the head Jack gets messed up. It's my 4th controller I had to purchase

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Martin,

      Thank you for sharing your thoughts on your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so, while we don't anticipate you running into any issues, if a problem does arise during that time we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. The color is a nice change. Kids all have a different color so the know who’s is who’s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox One controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works as expected. If you can afford it it is probably best to get a rechargeable battery for it. Double a batteries really should go in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool looking controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's as comfortable as the original but a much better color. It's my go to controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller for kids

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for having to rush to buy another when the original finally breaks on you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is perfect for endless hours of gaming on the Xbox. A big hit with our 12 year old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Exclusive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize this was a Best Buy exclusive; but a nice addition nonetheless to the Xbox One controller color options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote, Texture is an improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition to my XBox. The remote has a slightly different texture which increases grip in the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rear texture and overall new feel make it worth buying a new one every year

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Vanny,

      We are happy to hear that you are enjoying the Xbox Series X/S Controller! We hope you continue to enjoy the texture and overall feel. Thanks for taking the time to share.

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Wonderful controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very high quality controller. NO issue with any button inputs. Also, the design is beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected..good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and controller works as I thought it would. Recommend rechargeable battery, as the AA seem to run out quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old controllers died, so I got two of these and love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels really good in your hands, comfortable weight, very good reaction on the toggles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Correct for some Xbox systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all Xbox controllers work with all Xbox systems. Make sure you have a match between controller and system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Very true, this Xbox Wireless Controller is designed to work with the entire Xbox One family of consoles (Xbox One, Xbox One S, and Xbox One X) and Windows 10 PCs and tablets. It's not backwards compatible with Xbox 360 or the original Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    xbox controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Self explanatory, does as it is intended to do. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picked up this new xbox one controller .....solid controls and this even has the 3.5mm jack for headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New controller has a nice weight and feel to it and is very responsive. Told my kids not to mess with it...it's mine!

    I would recommend this to a friend