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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35608 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1621 Showing 32,401-32,420 of 35,606 reviews
  • Rated 4 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller at a great price. This does what other more expensive controllers do, but at a much better price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was bought more for the color than the actual feel. My son likes it and says it works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The known issue of thumbsticks sticking keeps happening about every three months or so. Hopefully this gets addressed soon.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned original purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought controller as bday gift and within three weeks I had to exchange. Soon after the 14 day policy the controller gave out. Luckily the store did still accept to exchange the product. Purchased warranty for it this time. I don't want to think bestbuy is selling defective products for customers to feel compelled to buy warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great for my PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little hard to set up first with Bluetooth but somehow I managed to figure it out. Now it works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller worked great for the system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased The additional controller so all in our household would have their own. Working great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but you seem to have to double click the A button when playing Skyrim. It is nice looking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a mid range controller because funds are too low for top of line cintroller; best bang for your buck!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller. The colors are some of my favorites of all the designs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good feel yet gave out earlier than expected.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel and quality. Lasted about a year before the left thumb stick gave up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Additional fear a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controlar but feels a bit unresponsive at low battery best to buy a rechargable kit too

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sam,

      We're glad that you're enjoying your new Xbox wireless controller for the most part. Investing in a rechargeable battery pack is an excellent suggestion, especially if you're a frequent gamer. We recommend the Xbox One Play & Charge Kit, which offers up to 30 hours of battery life on a single charge. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller, but I wish there were better instructions to understand how to get the best use out it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing controller but audio output not working

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller got it for a good price because it was repacked but the audio output wasn’t working

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tony,

      We're sorry that there's an issue with the headset jack on your Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller!!!!!! Last pretty long!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phenominal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what it is supposed to do. Why are these things so dang expensive?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrates well with Windows 10, but needs an extra adapter it you want to connect more than one controller via Bluetooth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rob1

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another gift for grandson and he loves it. Now he wants to upgrade again. Go figure!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The X-Box controller is just the right size, easy to grab, easy to operate, quiet. It has worked good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Awesome design/poor performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few of these custom color design controllers and I was excited to get this one. The color scheme looks great but it disconnects from my Xbox or tells me that my batteries are dead when the controller is still on. Not very helpful when playing an online game, or any game for that matter.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that you're running into issues with your new Xbox wireless controller. Sudden disconnects can occur for multiple reasons, such as low battery and competing wireless devices. We recommend troubleshooting the possible cause through Xbox Support here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Microstoft makes a great conroller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant beat the quality of the XBOX build. Still missing internal batteries. You have to get AAs for it.

    I would recommend this to a friend