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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35608 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1636 Showing 32,701-32,720 of 35,606 reviews
  • Rated 3 out of 5 stars

    Missing part

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived without the back piece to cover the batteries even though it was marked that it was checked to have all parts. Is working well but had to find something we could cover the batteries with to prevent them from falling out. A little too pricey to have to come up with our own pieces.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durability of buttons always an issue. But remote is a solid purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced my broken controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joystick jammed on my old controller. Replaced it with this one no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as I wanted. Looks great. A great buy, no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    X Box Genuine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as it should and it was on sale making it a better deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great controllers for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson on his birthday. He loved it and plays it every day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control is nice just the only thing it don't like that it isn't rechargeable like the ps4 controller

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color!!! The feel is better than the regular controller!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if our kids are just hard on these controller, but we go through these like every 6 months because the audio jack seems to go back (and of course gaming now is pointless if you can't talk to your friends...). I did find a video online on how to replace the jack, so hopefully this the last one we buy for awhile!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that you've experienced issues with the headset jack on previous controllers. Every Xbox controller comes with a 90-day limited manufacturer's warranty so if you experience a problem with your new one, please contact Xbox Support for assistance right away. https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Only thing I didn’t care for was the texture it made it a bit slippery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the wireless remote is great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love the wireless remote. the only issue my child had is the battery compartment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the remote I haven’t had any issues with that let’s hope there isn’t any in the future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok nothing fancy. A little expensive unless you can get them on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller allows me to be more comfortable without worrying about where the wires go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Already broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well kid already broke the buttons. Not sure if it’s them or the controller. Buy warranty.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that your new Xbox wireless controller is having issues. Every controller comes with a 90-day limited warranty, so if it's still within the warranty period we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good 1st Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good first controller at a good price. Best Buy staff always friendly and very helpful,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, could be smoother because sometime it is little clunky as compared to other controllers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works just fine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a second controller for the Xbox.. recommendation for multiple players

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A few kinks, but overall a decent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very compatible with the outside microphone. Other than that, it's an ok controller for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great ! it's official

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we open the game and set it up you couldn't tell the difference in the controllers.

    I would recommend this to a friend