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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35608 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1641 Showing 32,801-32,820 of 35,606 reviews
  • Rated 4 out of 5 stars

    Fast shipping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little pricey besides that works great. Didn't have other blue i wanted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice improvement over the original. The thumb sticks are smaller and it took a bit to get used to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to play xbox.. this makes it better as there are not cords.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you buy one make sure you take out the warrant lasted about a year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's your basic XBOX One controller. It gets the job done and there's nothing really fancy about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this when I bought my xbox on black Friday. Its a regular controller so I have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it supposed to. Occasionally looses conection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the gold standard the only problem is no rechargeable battery included.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tommy,

      We're glad that you're enjoying your new Xbox wireless controller. If you're interested in making your controller rechargeable, we recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life on a single charge. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Basic but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a basic xbox one controller that I bundled with my xbox. I got a good price and love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works good, sometimes it freezes up and have to change the batteries often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Comfortable Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A comfortable controller that allows for hours of game play without causing any hand fatigue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Calm look and smooth touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design on the buttons,and it works alot better than the one that came with the xbox one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great grips

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the grips on this remote, wish I had kept it longer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well, grandson loved it, good hand grip for playing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a free gift with the purchase of thw console. Great buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Constant disconnection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant issue with the controller not connecting to the xbox, it constantly lost connection in the middle of playing games, obviously a huge issue when playing online games like call of duty.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but didn't last as long as an original black controller for some reason

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has some connectivity issues unlike the one that came with the console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ok, wish it was built a little bit durable but still relatable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it’s suppossed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay. The joystick is starting to need more pressure to work but does the job

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey John,

      We're glad that you're enjoying your new Xbox wireless controller, but sorry to hear that you're having an issue with its thumbstick. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so if the problem continues please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft