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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35608 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1645 Showing 32,881-32,900 of 35,606 reviews
  • Rated 4 out of 5 stars

    Its Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool controller, you can see through it a bit but wish you could see in more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Controller but......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a decent feeling controller, but for $59 it should come with a rechargeable battery pack.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loved the color of the new controller. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed second

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good for the money. Was a fair price. Drive up pick up was nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller, very expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but was overpriced. Xbox products should be placed on sale periodically

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be better if they came with rechargeable batteries out of box! Quit up selling everything!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally ms adds Bluetooth! Construction seems just a tad better than previous generation as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox One controllers seem to wear out much quicker than the Xbox 360 controllers did.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're satisfied with your new Xbox Wireless Controller. If you do happen to run into any issues, every controller comes with a 90-day limited warranty. So just reach out to Xbox Support for assistance with a repair or replacement: https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires batteries, I got a pack of rechargeables. Still a good value controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that your new Xbox wireless controller has been a good value for you. If you're a frequent gamer, we also recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life on a single charge and can be fully recharged in just under four hours. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great controller but a bit pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Xbox One controllers but they are frankly priced too high. Wish it was $20 cheaper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    enjoy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy install and spending the time with family awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can break easily

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller thumb stick broke very easily with regular use. Disappointed

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there's an issue with one of the thumbsticks on your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if it's still within the warranty period we recommend contacting Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this controller seems to get the job done but it did glitch out once so the jury is still out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless controller, well built and versatile to use on any gaming machines

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3 for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought, red, grey and blue so each of my boys could have a different controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its an XBox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say? Its an Xbox controller. It works like it should. There's not special about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Regular Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a controller nothing special does the job for shizzle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    unfortunate need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our original controller gave out and needed to be replaced. Hopefully this one lasts longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greatchoice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality remote. Uses up batteries FAST though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Love our wireless controller and rechargabke batteries

    I would recommend this to a friend