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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1681 Showing 33,601-33,620 of 35,606 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but it have to replace batteries often.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Luis,

      We're glad that your new Xbox wireless controller is working well for you. If you're a frequent gamer, we recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life on a single charge and can be fully recharged in under four hours. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps drifting to the side often despite being new.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that you've run into an issue with your new Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so if the problem is persistent please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    I likes the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No different than the one the system comes with, other than the color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked how smooth it felt and the color scheme was cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for XBox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great for Xbox one. Seems to burn through batteries.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of the color but came free with the purchase of the 1TB XBO

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    was free the controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was free the controller on black Friday of bought a xbox one s bundel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have especially if you have multiple kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My son loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the only control my son likes until today . !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing really different between all the controllers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gift for my granddaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a christmas gift for one of my granddaughters so i don't know

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Excellent product. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    It's okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with it from day one but I didn't want to deal with returning it. Now it makes an awful rattle when it vibrates. It's just as much my fault as it is Microsoft's. The color scheme is cool.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with your gray and green Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if it's still within the warranty period, we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Defective Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller, when it works, is great! However, I have never had an issue with a Microsoft xbox controller like I have had with this one. After 1 month of moderate use, this controller began to randomly disconnect from less than 10 feet away. I changed the batteries and the issue seemed to resolve itself, for a couple weeks that is. Now, the controller has completely malfunctioned. The d-pad no longer functions in the 'left' direction and the controller is unusable. I have tried replacing the batteries (again), re-starting the xbox and resyncing the controller. All to no avail. Unfortunately, I am pass the return date. I am going to see if my store will exchange but I think I am SOL.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A set of controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s comfortable and crisp when playing online, bought 2

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice add-on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with current system. Priced well compared to competition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best 'Games' system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Xbox1 ... wanted it in Xbox1S, but 1S didn't come in black.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great grip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very comfortable controller that is light and easy to hold

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    extra controller for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordering online and picking up at the store was quick and easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works with my Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected right up to my Xbox. I use it as my main controller.

    I would recommend this to a friend