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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35608 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1696 Showing 33,901-33,920 of 35,606 reviews
  • Rated 1 out of 5 stars

    Worst ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gray with the blue is the worst controller I’ve ever had. 3 out of 3 bad. The first one wouldn’t charge because the port was messed up. The second one the buttons didn’t respond properly. The third has a bad charge port also although at least with this one I jiggle it to get the right spot. The first was giving me problems and I didn’t realize I had 15 days. One day after that it wouldn’t work at all I had to be berated at Best Buy for not spending $19.99 for a protection plan. By lowering the return period they scare people into buying these plans. Needless to say I will NEVER shop there again. Anyways they let me exchange and pushed the overpriced warranty I’ve seen cheaper elsewhere. After the 15 days the second one is bad. Anyways I found a way to switch it with a new one, the third one. All was good until the charge port. I decided as long as the controller itself works, if I lose the ability to charge it altogether I can just pull the battery and charge it in another controller. Lesson learned to shop elsewhere. At least where it’s a 1-3 month return policy. Also forgot to mention the quality. There are sharp edges on this one compared to the original black ones. The bottom tips of the handles at the seem where the three panels come together.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that you had a poor experience with this Xbox wireless controller. If it's past the return period, every Xbox controller comes with a 90-day limited manufacturer's warranty. Please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Trash controller and lying warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are trash! I only play madden and I've literally had four of these within 6 months. I paid a one time 10 dollar purchase for an free excange for a year (so they say) after the last one I got which lagged out like the previous ones,it now says "no longer returnable". The same thing happens with every controller. The left stick breaks when attempting to go to the right, so I literally have to run the majority of my plays to the left side of the field,which is horrible in a game like Madden where being predictable is a big disadvantage. What's crazy is after the first controller broke,I was so use to going only to the left that I purposely would baby the right side direction on the left analog stick. Like clockwork though,it happened with all of the controllers (not to mention that the a button lags as well). The fact that you are able to exchange that many controllers for a mere extra 10 dollars shows you how inferior and cheaply made these controllers are. I was told I could exchange as many times and I wanted within a year, but after this last exchange there's magically a "no longer returnable "tag in my purchase history. Guess I'll have to shopping online again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works like the original!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an additional controller. Works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good control.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special other then the bright blue color it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the trick good price works well no problem so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller workws properly for just over a year before the controller started veering to the right on its own. At first it wasn't bad but gradually got worse. I'd stick with the old school original style.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went well with what we needed so I would say buy it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks good, functions okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the appearance of this controller but it doesn’t seem to function as well as my other controllers. This controller tends to lose power when connected to a wired headset (I have Astro A40s) where as my other controllers handle them fine

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great because it's blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a choice of colors besides black or white

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second contoller for game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought because the game console only comes with one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller at a good price. Works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present for my son. He enjoys it very much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what can i say, it does the job. good wireless range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit,works well..true Xbox fans will love the look

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a gift and they said it has worked great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very good and price was affordable for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Came free with xbox one console purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller for XBOX and a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love wireless connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David Xbox player that loves the wireless connectivity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed a second controller for my Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up because I needed a second controller.

    I would recommend this to a friend