Customer Ratings & Reviews

You can plug in your head phones. Easy to program.

Bumpers are not as loud as the original controller

Nothing like the controllers for the XBOX 360. Those were built to last while so far every single controller for the XBOX ONE lasted. All of them start "drifting" very quickly and the vibration causes the right thumbstick to think it got pressed down even when you didn't. And those two issues are really huge issues not just in multiplayer shooter games but even when playing the Halo Campaign: you can't aim because of the 'drift' and you can't shoot because the controller tells the game you want to melee due to the right thumbstick misfire when the controller vibrates.

This Xbox controller worked well for about three months and then proceeded to get stick drift, unresponsive buttons, and unresponsive stick movement.

This controller came to me in just a couple of days which is great! However the first thing I noticed was minor stick drift on the right analog stick which wasn’t a huge deal. The main issue was the the bumpers. I was sitting down to play overwatch and I went to use my LB ability and it also triggered the RB ability, at first I thought it was a fluke but the more I played the more I noticed and if you are playing a fast paced game where you’re trying to hit the buttons as fast as possible the more it happens. Not a big deal the controller still serves its purpose but the packaging could be better

Bestbuy always handles my needs in an efficient and respectful way, but Microsoft has got to step up it's game on mass production. Buying a new controller is like a 50/50 gamble on whether or not it works properly

Overall this controller works as expected the only weird thing is about the rumble, I have noticed for some reason the rumble is really loud in this controller in comparison with other revisions of the same model

Good upgrade from previous models. Hard to connect

The Xbox One controller is still my favorite controller even after breaking the RB button on 3 different controllers. Hopefully the new series controllers will be more durable and won't break as easily.

This is my 3rd controller and I am just a casual gamer. I am easy on my gaming equipment and they seem to break in about a year or so. Considering there are no real alternatives I have just been living with the quality issues.

I’ve had this controller for one year and the left thumbstick is already broken. It grinds against the plastic and loses response during gameplay. Make sure to purchase insurance on your controller, you might need it.

I may have gotten a lemon. The home button wasn’t seated properly and the buttons would stick... poor quality control tbh but Microsoft is pretty good and helping out with getting a properly made controller.

We have returned 2 of these within 30 days. Boxes seemed messed up and the controllers all seem damages as soon as they are used. I am not returning the one I have now until there is newer stock in the store.

Bought this for my son and had to bring it back. It wouldn’t work tried changing the batteries tried resetting the game system but it ended up being the remote. It’s realy a nice one in style. Thank you for an easy exchange.

Bought this in November 2020, February 2020 the left joy stick stopped working properly. Too late to return & too late for Microsoft warranty, so now it just sits in a box unused.

So I'm not sure if Microsoft is making chincier controllers or I got a store return, but my controller squeaks pretty bad when I press the "B" button! Pretty sad, especially when you pay $50 for a controller!

Better than a plain controller bc of the grips but still an Xbox controller at heart. Highly recommend a warranty with any purchase of an Xbox controller due to drifting and other faults.

Bought this three days ago, love the color scheme and design but mine half the time wouldnt register what I was doing. Buy at your own risk. Update: I returned it

It’s a controller no more no less It does what it has to do control I haven’t found any controller At this time that stands up to heavy and prolonged use but Xbox makes a pretty good one so I stay with Xbox controllers

Works well, however, constantly desyncs and turns off randomly when batteries still have full charge. Also, received controller about a month ago and right bumper doesn’t register sometimes.