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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35608 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1702 Showing 34,021-34,040 of 35,606 reviews
  • Rated 3 out of 5 stars

    Eh...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not find the design as being particularly game user friendly, but am new at X-Box - maybe it will grow on me, or maybe my hands will shrink enough to better comfort this devise. Importantly, it does work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They don't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft needs to get their act together. These controllers are terrible and the joysticks break to easily. Thank God for the geek squad plan. I do recommend this product but you must get the $12 protection plan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sustainable for heavy use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying for a serious gamer that plays all the time, then it is a good idea to buy warranty. I have to buy a controller for them every year or less because it just burns out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a second controller when I purchased my Xbox one S. game a discount when I bought it with the system. Great controller. The only reason I give it 3 stars is because it should come with a rechargeable battery.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you are into the colors and special editions. Every single xbox controller is the same thing quality wise. You are just paying extra for a “personal” preference of color.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Broken buttons waiting for exchange

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unfortunately the left little home button doesn't work and it has stick drift, currently waiting for exchange due to no stock in store or online

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with one of the buttons on your new Xbox wireless controller. If you haven't been able to exchange it for a new one, please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So after 2 weeks, the color on the sticks wears away. Also, the left bumper has this weird click noise from time to time. I dont know if they made the colored ones differently, but it's not that great

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that you've experienced some issues with your new Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty, so we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Very loud and cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an xbox and an extra control for Christmas. I have the Xbox in my room and play at night when I cant sleep. My is constantly waking because of the sound of the controller. The main part that clicks a lot are the Joy sticks you move with your thumbs. It makes a lot of clicking noises. If Microsoft would put rubber padding around the edges, the controller would be fine. I tried the $150 and it doesnt make as much noise but that controller is not worth that much. On top of the noise, the controller itself feels very cheap. Also, the vibration is very loud too. Theres no way of controlling that (for some odd reason).

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice controller, stands out among the others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for myself and I love the look and color of it, but for some odd reason it goes out of sync with my xbox from time to time. It's just a quick button press to fix just a minor annoying flaw, otherwise love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as my son thought it would be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time getting Bluetooth to work reliability. After a few days finally found a setting that need to be set for additional keyboard on the device and now it works like it should.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great design limited functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very solid controller when it works. However, after 3 months I started to have connection problems. They still occur if the controller is wired in. I would recommend buying a warranty plan with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that you're experiencing connection issues with your Xbox Wireless Controller. Each controller comes with a 90-day limited warranty. Even if you're just outside the coverage period, try reaching out to Xbox Support here to troubleshoot the issue: https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Good for normies

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a normal gamer and you need a controller, there here it is. I suggest getting the Elite since this controller needs 2 AA batteries and the Elite can be recharged.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice blue...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it's a nice blue and all, but I like the blue to gunmetal fade controller a bit more and wish I'd gotten that instead. The picture makes it look a bit of a lighter blue and it is bit brighter than you would think.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend for his birthday he loves this controller. The only thing I would say is I believe it broke and we had it not even a year.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Light plastic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve gone thru multiple cycles of this controller and had build quality issues with these. They either have drift issues, the controller isn’t solid put together, and mic jack malfunctioning. I received a different controller model as a gift and the quality was much better and use that as my main controller. The controller build quality matches the controller that comes with the console when you purchase an Xbox one (not great).Not a recommended as a main controller or if you’re heavy handed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great graphics but not thrilled with he load times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great but I had to return it because you have to have an online account to do anything now a days. I miss the good only cartridge/CD systems. Maybe I’ll bet a Nintendo system

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    3rd controller in 18 months

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The updated controller has the same issues with buttons sticking, stick drift and connection issues just after the 6 month mark. I would bet Microsoft make more on people replacing controllers than on the actual console. I’ve never had so many issues on Playstation or Xbox 360 as I have with the Xbox one controllers. I play about 3-4 hours per week.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mark,

      We're sorry that there are issues with your Xbox wireless controller. Every Xbox controller comes with a 90-day limited manufacturer's warranty so, even if you're past the end of the warranty period, we urge you to troubleshoot the problems with Xbox Support here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    It's not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are kind of built out of hot glue and tooth picks. You look at it wrong and joysticks drift. You drop it from 3 ft onto carpet, your trigger breaks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broke in less than 2 months!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son goes through Xbox controllers really quick. Not sure why I thought this one would be any different. Xbox controllers are not well made and this one is no exception.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller to replace my original because the control sticks had terrible drift, was very disappointed that this new controller also has a slight drift also.

    No, I would not recommend this to a friend