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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35607 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1707 Showing 34,121-34,140 of 35,606 reviews
  • Rated 3 out of 5 stars

    Still Fragile

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Wireless Controller for Xbox One, Xbox Series X, and Xbox Series S - Black Is fragile; therefore you can’t be too rough on it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed a controller. Glad I got this one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I game with my husband every other weekend. For the entire weekend. We wore out his last controller. This controller was the right price at the right time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Nikki,

      It's awesome to hear that you're enjoying your new Xbox wireless controller! We're glad that it's been standing up to long gaming sessions with your husband, too. Hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Okay,I guess.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what expected.. minus it kind of sucks that it doesn't come with the rechargeable battery, for something that cost so much, you'd think it would come with that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    XBOX Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs most of the time, but I often have issues with connection. It works with an Xbox One but not as efficiently as I had hoped.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft... what else lol I have purchased better Xbox controllers for the same $65. You are paying extra just for the “fancy” colors.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have no choice but to buy this if you have an Xbox. I bought the warranty due to the fact my son always wares out the lr button.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, however, battery compartment doesn't close completely with battery pack installed. Doesn't affect use, but is noticeable. This wasn't a problem with past controllers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are factory units but we have to replace almost every year due to calibration options not being available.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came from the manufacturer defective was not open. Have to return soon for another one. Gotten controller's in the past and they have been good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the shade of blue you’re expecting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller got delivered pretty quickly and straight out of the box I was immediately ashamed, the controller is too dark compared to the online photos. To add to it, the thumb sticks turn greenish over time. Further more, the controller gave a common issue with these, it cuts out headset audio! You can be listening to YouTube or playing your game and it almost seems like your controller is disconnecting from the console.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox one controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as Xbox one controllers goes this one is exactly that your lucky if they last you a year with out them getting a drift in the joysticks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    almost good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand why they don't provide rechargeble batteries with it. I like they include a standard headphone jack on it so you don't have to use their specific headphone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this remote, about two weeks later I started getting insane stick drift in my right analog stick. It would be so bad when playing games like Rainbow Six Siege. After awhile it sorta fixed itself. It was still there, just not as bad. Then the mic jack stopped working, so I had to purchase a new adapter. I would much rather purchase a Series X|S remote. They work on all Xbox One consoles.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the controller, But when it showed up one of the buttons was unresponsive. would recommend getting a warranty it’s worth the extra money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Awkward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just do not find the X-Box controllers user friendly, but I am not devout gamer. This version is supposed to work with Windows 10, but have not tried that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound Low

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to turn up my headset volume to max to hear out of this controller. Same headsets will sound much louder on my other controllers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best controller I put my hands on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the one that fits the hands best, out of all consoles and handhelds. I wish it said on the packaging that you needed rechargeable batteries for it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Usual Xbox Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic Xbox controller, worked well until the left thumbstick started to drift in game after a few months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an add on to the to unit we received for xmas. it's not bad and it does what it needs to. Once in a great while there is a small lag form the controller to the unit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Same Controller / Different Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your son wants a Volcano Shadow controller... you get him a Volcano Shadow controller. It does nothing different than a stock XBox One controller, it's just red.

    No, I would not recommend this to a friend