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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 35607 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Xbox Wireless Controller's vibrant colors, high-quality build, and ease of use. Many appreciate its comfortable grip, stylish design, and excellent wireless functionality. Positive feedback also highlights its compatibility with various devices and generally good battery life. A small percentage of users reported experiencing stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1711 Showing 34,201-34,220 of 35,606 reviews
  • Rated 3 out of 5 stars

    Great controller when functions correctly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will work great for multiple days then disconnect randomly and will only reconnect after being plugged into the Xbox itself

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with your red Xbox wireless controller. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. If you're still experiencing this problem, we recommend contacting Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Not the best quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller worked well for a couple of weeks, until the left analog stick started not responding. Won’t buy this controller again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    subpar controller, would rather use kbm

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after using different controllers for a while, i come back to this and i'm not the biggest fan

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad controller but the buttons definitely have a sticky feel and the pads feel loose at times.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems i have to replace the controller yearly. I don't think it's suppose to be that way.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's an XBOX Controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like the rest. Quality control seems to have fallen off the map for XBOX One Controllers, but they sure are pretty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Spend extra to get more

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BAsic controller. I ended up purchasing an upgraded remote. I would spend the extra money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift ideas

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure about this controller. It was a gift for my nephew he was very happy that’s all that matters to me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    USB ISSUES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second controller that I had to replace because the USB port had a short or became shorted out. You should probably by the charging port.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little glitchy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if we got one a little defective but it does work okay just not a great as the one that came with our xbox

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons seem loose. Especially when it vibrates. It states it is a Microsoft remote but is not firm buttons like the one that came with the Xbox.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    These get cheaper and less quality with each one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works at first but inevitably they start to break down and drift and each time and each time its Quicker and quicker

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sully,

      We're sorry to hear that you've been experiencing an issue with your Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if it's still within the warranty period we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Better off with the new controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really like this controller, I think the new design feels much better and responsive than this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Everything seemed to work fine. This was eventually returned with the system and I switched to the PS4 Pro and couldn't be happier.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble using it as a 2nd controller, won't stay synced and sometimes interferes with 1st controller, may not be the controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that you're having connectivity issues with your Xbox Wireless Controller. Disconnects can occur for different reasons, including low battery life and obstructions. For help troubleshooting the issue, go here: https://support.xbox.com/en-US/xbox-one/accessories/troubleshoot-wireless-controller

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Typical

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is your typical generic controller. That will break within a year or two. Buy a warranty

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quit working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller started malfunctioning about 5 days after I bought it. I had to return it for a new one. The 2nd one had the same issue.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that you're experiencing issues with your new Xbox Wireless Controller. Each controller comes with a 90-day limited warranty, so we recommend reaching out to Xbox Support for assistance. Go here to get started in troubleshooting the problem: https://support.xbox.com/en-US/xbox-one/accessories/troubleshoot-wireless-controller

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Drifting right out of the box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought 2 controllers and had to return them both because they body drifted to the right. I get it, one product out of a whole bunch may be defective, but when it happens two times in a row, than that’s no isolated case. I’ve decided to save my money and keep using my 3 year old controller and it’s slightly sticky triggers because it works s better than a brand new one out of the box...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic standard controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As above. Seem to get about 1 year out of these before they break. Would rank it higher if either the price was less, or it lasted longer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to breack

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well after a few months a button does not work I don’t throw it at all but befor that it worked good

    I would recommend this to a friend